of TripAdvisor Travelers recommend this hotel
"Fab upgrade service "
We stayed to attend the Robbie Williams concert.i had registered for a standby upgrade to a suite for just 70 pounds and one was available.fabulous stay stunning views from the balcony staff really helpful and friendly.we've been staying here for years and it never disappoints.thanks for a great stay😁
We stayed in a Junior suite for two nights. The room was of average size but needed a refurb. The carpet was stained and fraying. The throw on the sofa was stained. We had booked in for breakfast and by 09.00 as it was a buffet style the bacon, sausages, eggs etc were dried up and Luke warm. On a plus side all the staff were very helpful and friendly. We had to pay to park our car in the Hotel carpark. £15 per night as a paying guest I found this unacceptable. Would I stay here again, I don't think so.
"The views make this hotel a good choice, also the many dining options nearby."
Spacious room . Bathroom fine, including a bath. All the rooms have a balcony and view of the bay. We overlooked the wetlands area. There was a path through the wetlands area and lots of birds to see. The service was good. The breakfasts were the usual fare for a 4/5 * hotel. There could have been more choice of fresh fruit. Toast was made for you if you wanted it. We didn't eat in the restaurant as there are dozens within a 5 minute walk along the bay. The pool and changing areas were ok. I felt the hotel wasn't quite up to the standard of the many 5 star hotels we have stayed in but it was still an enjoyable experience.
"Russell higgins birthday weekend "
Arrived on Friday 16th June on the hottest weekend of the year so far hotel was great balcony overlooking the bay had a great weekend breakfast at the hotel was nice all the staff were really friendly and helpful caught the water taxi up to the city centre to visit the castle lovely relaxing trip up the river
"Faultless, absolutely loved it"
I took my partner here for his birthday and we had such a great time. The hotel is blissful. The views are amazing and we were blessed with amazing weather during our stay which made it even better. We had beautiful views from our room across the sea and you can sit outside all around the hotel by the bar and restaurant and just enjoy the views from up high. Another great thing about the hotel was how accommodating the staff were. Everyone made us feel so welcome and they let you take the lead and fit around how you would like things to be which is amazing. We were impressed with the waitors and how polite and professional they were as well as how they brought you drinks to your table outside and checked if you needed fresh ones. We ate in the restaurant and really enjoyed it. It was honestly some of the best food we have eaten. We would have liked some zinfandel rose but we did find another type of rose on the menu which was fine. The host was absolutely brilliant and made you feel special. They also brought out a lovely little chocolate platter for my partner for his birthday which was a lovely touch. The views from the restaurant are also stunning. Liked the pool and facilities but was so hot that we spent most of the time outside on the main balcony. Pool would be even better with more sun beds and the option to have drinks around the pool area. We had breakfast in our room which was delicious. Our bill was hefty but we did really enjoy ourselves and go all out so it was expected! We will definitely return and would like to say a genuine thank you to the hotel staff for such a lovely stay.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Maestro
Check-in: 3:00 PM , Check-out: 11:00 AM