of TripAdvisor Travelers recommend this hotel
"Location location location "
I flew a red eye to DC and arrived at the hotel around 11am. I was expecting to leave my luggage with the bell man but the wonderful staff bought me a latte while the housekeeping supervisor did the final check of the room. With in 20min I was in my room. Now this seems small and for some expected but when you are traveling to a busy hotel that is in the middle of everything during the peak of tourist season it was very refreshing for them to allow me to get settled in the room before my running around DC to take in its many monuments and museums!!! It was on less thing for me to think/worry about!! The staff was very friendly from the pleasant young lady who checked me to the manger in the bar in the lobby, to the young gentleman who brought our luggage up, to the door man who were always stationed at the door to answer questions, open the door and assist with luggage in and out of the car!
"Downtown D.C. yet a world away"
As with all better St Regis properties, you are embraced on arrival. Usually the answer is yes... now what is the question Butler service optional Turndown and amenities above average In the business hub of D.C. Near the White House and most departments from treasury to state. Lounge with full bar, excellent wine list and hopefully someone else is expensing the expedition Fine dining on premises and in neighborhood Power breakfast and tea time venue Worth the experience
"Great Corner Suite, Amazing Staff"
Wonderful as always! The St Regis doesn't disappoint anywhere worldwide! I had a small hiccup with an AC issue but management made everything better...Everyone from waitstaff, front desk, concierge, to the GM Vince (') and the Manager of Rooms whose name I forgot, went above and beyond for me. Love the St Regis! Everything was great as usual. When someone at St Regis DC says "i'll take care of it" consider it done!
"Stay was a disappointment"
This is a lovely property with comfortable, well-appointed rooms, but our stay was tainted by several issues that were not dealt with in a manner we have become accustomed to at this level of luxury. There was a bloody band-aid left on our nightstand from a previous guest. The shower in our suite had no water pressure and the water that did trickle out was scalding hot only. Upon check-out (June 12, 2017), when I told the attendant of the band-aid incident, he simply said "sorry". When I told him about the shower he said "yes, we're having a problem with that". The lack of concern was almost staggering as I have stayed at no less than ten St. Regis properties around the world and have always had stellar experiences. I have stayed at my last St. Regis.
We entered to a sweet& warm welcome in a palatial but homely atmosphere and i simply Loved the brightly furnished lounge Our room was luxuriously cosy and well lit., The bathroom was small but perfect(I hate huge bathrooms anyway!) -everyone was so kind& the doormen were super helpful and each time we returned from a sightseeing trip they warmly helped us weary senior citizens out of the cab saying-"Welcome back!" thank you for making our trip to washington, d.c. the memory of a lifetime.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 1:00 PM