Just stayed here for one night as my favorite hotel (The Palace Hotel) was fully booked on that night. Although The Strings is a decent hotel, I was a bit disappointed by the room. I got a small room which had a bathroom that could definitely use an upgrade. Room service was okay and also breakfast was good. Staff in general very polite but not all of them speak English very well which resulted in a bit of a weird arrival experience for me. Although very friendly and with the best intentions of the doorman I could not understand his questions and where I needed to go. The lobby of the hotel is on the 26th floor but it took the gentleman some time to explain this to me. The hotel itself offers multiple restaurants in their atrium. The hotel has a very "American feel" which was probably also due to the fact that I only came across American guests. All in all a decent hotel, but paying nearly 300 euro for 1 night of bed and breakfast, I expected may be a little more.
"Well located Shinagawa hotel, modern rooms, nice atrium"
Chose The Strings due to location. Flight into Haneda late evening arrival and we did not want a long commute. Read good reviews and knew hotel well connected to major transportation hub. Hotel rates during cherry blossom season expensive but we felt acceptable compared to similar grade options. We prefer modern hotels. Room size ok by Japanese standards. Could have more drawers for folded clothing. Perhaps hotel not designed for four night stays and heavy packers. As we started to shop we had bags all over the room. That was fine. Nice wet area in bathroom with tub and shower area enclosed. Toto washlets as expected. Lighting not best for putting on make up so a bit of guess work required. Get the package that includes breakfast. This is served in the atrium coffee shop. Since this is a business hotel, you will see people dressed up for breakfast meetings. You will feel uncomfortable if dressed too sloppy for breakfast. Overall a very good stay. Lookout for rate promotions if you want better value. Not inexpensive.
"Nice Hotel, Excellent Service"
Very nice hotel. Might be just a little short of 5 stars, but overall very good. The service was excellent. Room on the higher floors with a beautiful view of the city and Mount Fuji on clear days. Very confortable bed.
"Excellent hotel with a perfect location"
We absolutely loved our stay at IC The Strings. We stayed here while on holiday in Tokyo, and found the location to be absolutely perfect. The hotel is so conveniently located, it's incredible. Narita Express, Shinkansen, and the JR Yamanote Line (which takes you to virtually every Tokyo tourist site) are all just two elevator rides and a five minute walk from your room. It really doesn't get any better if you want to maximize your time in Japan. We stayed here and also IC Tokyo Bay and enjoyed both. IC Tokyo Bay is more luxurious and the room was more comfortable, but IC The Strings is a better value given its location. So, if you need to use the train a lot, stay at The Strings... but if you just want a couple nights of relaxation or you don't need to travel by train, choose Tokyo Bay. Many reviewers have posted instructions on how to find the hotel. I was a bit concerned about this prior to arrival, but it was really quite easy. Take the Konan Exit (i.e. East Exit) and veer right at Dean and Deluca coffee shop. Keep walking and pass the first high-rise entrance. The second high-rise entrance is the IC. Go in and you'll see signs for the elevator to the lobby. Very easy. Shinagawa is a major hub in Tokyo, so there are plenty of restaurants nearby, especially the Takanawa Exit. Just outside of that exit is the famed Ramen Alley with the best ramen shops in Tokyo. Lobby is lovely and the staff were all top-notch with good to great English. Housekeeping was excellent and never intrusive. Room was impeccably clean and comfortable. Black-out curtains were excellent at night since the rooms have stunning city views. Only complaints- better pillow selection and would appreciate complimentary coffee in the room. Other than that, it was perfect. A very lovely stay and we hope to be back someday!
"Location, Location, Location!!"
This Hotel is perfectly located for getting around Tokyo easily via the JR line and the subway. The Hotel staff were very friendly and helpful and the Bubbles Bar was a big hit for us after a busy day of sightseeing. The sight of the salarymen in the mornings and the evenings heading to and from work at Shinagawa station was incredible. The room was very comfortable and well appointed. Great shower. HIghly recommended.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM