THE VILLAGE COCONUT ISLAND

All inclusive deal with luxury escape was great. Good food, plenty of cocktails. Beach not very inviting but free boat transfer to a nice beach 10 mins away. Staff is very friendly and nothing is too much trouble.

It was a family trip to relax and a treat for my parents. The grand 2 bedroom beachfront villa was a blessing. The views are awesome. The villa was well decorated and very spacious. From the guest services team to the tour guide to the other staff, the services were very professional as they communicate with us if they had known us for years. The 2 half day city tours and the James Bond Island excursion we had were wonderful. We thoroughly enjoyed it and would come again if we have the chance.

Ourselves and four friends have just spent 7 nights at this resort on a luxury all inclusive package which included food drink some massages and short island trips On arrival we had booked 3 small villas each with its own private pool As only 1 room was available due to our early arrival we used our friends pool and to kill time I went for a bit of a wander and came across some magnificent 2 story expansive luxury villas with a large private pool and stunning sea and island views so we negotiated a deal for all six of us to move into the opulent luxury 3 bedroom villa All bedrooms where massive each with its own stunning bathroom The huge lounge with it's enormous lounge sweet at 2 walls of sliding doors opening onto the pool Was a magnificent experience and all 6 of us found the experience amazing The day spa and staff where faultless A touch pricey though The food on offer was generally very good Sometimes the quality dropped alarmingly during the lunchtime period After 7 days the menu became a bit boring The all inclusive drinks including most cocktails was a bit disappointing All of us thought all spirits where very week as if watered down Even the wine tasted watered down The service for alcohol was prompt but the quality of them was very poor The mainly philopeno staff where outstanding Always up for a laugh with sharp fantastic sense of humour They Realy made the trip Also the immaculately kept tropical gardens where magnificent All 6 of us thought the all inclusive luxury package we phurchased wasn't great value for money and would not do it again

We booked a trip via Luxury Escapes and the resort (Through no fault of its own ) was sold as 5 star. I will start with the positives , staff were lovely , simply could not do enough for you and the all worked so hard to look after the many guests . We took the package with drinks and food included and thought it was excellent value , food was good quality and plenty of variety and the loved the lychee mojitos. The boats to and from the main land were great if you booked in , it was never a problem or long wait . We also upgraded to the pool villa and had our own private laptop which we used a lot. Rooms were ok in need of a bit of a refresh and our aircon in the bedroom struggled a bit as it was really hot the week we went . The two main pools on arrival were lime green and simply could not be used , they did get onto it but took a couple of days to right. Reception area was bit old and tired , there was always an unpleasant smell (Sewage ' ) that was there out the front and down the stairwell when heading to breakfast . The plates at the buffet simply needed to be replaced , multiple chips (it was impossible to get one without bits missing) Food overall was good . There wasn't enough seating around the pool/ bar area this may have been just the busy time but also the cushions were missing off the lounges due to a cleaning delay which made for uncomfortable seating for a few days. This place was popular with large Chinese tour groups who would arrive on mass and when this happened made it hard to find seating , get food etc , simple fix was get up early and avoid the crowds . I have been to Thailand numerous times and I get that things don't work the same and take a while longer to organise and if I had have been told from the outset that this is an older resort and gets really busy due to size / capacity of place than I would not be even mentioning any of this stuff . My real problem is with Luxury Escapes over selling it with the slick marketing campaign and photos . In short great 3 star resort , lovely beach a short boat ride away , staff excellent , go for the food and drinks package and you cannot go wrong.

It was a great location,the staff were so friendly, rooms were huge and beautifully decorated with flowers, great views. The selection of pools was fantastic and the live bands were a great touch an overall pleasureable experience