Bad location. Far from everything. Rude staff. Always cranky and in a bad mood (why the guys in the front shout so much'). Mediocre bar and 2 empty pubs. However, great room, amazing bed and reasonable price.
"Lovely stay in Boston"
First visit to Boston and I had the Westin recommended by a friend. Very convenient location. Hotel is up to the Westin standard. Rooms are modern and nice. Gym was very good. Breakfast buffet was slightly below Westin standards, I was expecting more. Another negative was the multiple conference groups staying at the hotel, quite loud throughout the hotel corridors and rooms. So if you want a tranquil stay, ask for quiet rooms. Will have to check out the comedy club in the lobby next time!
Another amazing Westin. This is definitely one of the nicer Westins (actually most Westin's I stay at are pretty nice). Bed was super comfy. All the appropriate amenities were present. Really can't say anything bad. Hotel service was excellent from start to finish. Although I was here in business, I'd bring my family w kids here for site seeing.
"Average, hence mediocre..."
I have been staying at the Westin Waterfront of Boston for a couple of days. I had great expectations, and with those come great disappointments. The hotel is well located. Close to downtown (walking distance) and in a nice part of town, yet everything inside is average at best. Service at the restaurants is poorly trained. Food is low in taste and high in price. The internet service is unreliable, and painfully slow... It keeps asking you to upgrade through a cost, taking away precious minutes of your time and disconnecting at will. Rooms are standard at best. What a waste of location and brand...
"convention hotel that does a good job"
Yes it is attached to the convention center. nevertheless the staff is hard working, efficient and the hotel handles the large crowds with ease and high quality. I would work hard to stay there again if I had a convention in the convention center. I was amazed that we had turndown service at such a high volume property.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM