Nice hotel , great location.Comment of T. Daniel , United States the 2016-10-03
I was at a conference at this hotel recently and would like to commend the staff for their excellent service! Everyone from the front desk, to Frank at the concierge desk and housekeeping went out of their way to be helpful. In particular, I would like to recognize Yves Belony in catering who helped me at breakfast every morning with my dietary restrictions. In a room full of 500 meeting attendees Yves went out of his way to assist me, with a smile and a beautifully served breakfast!
"Amazing customer service with a smile"
I stayed here for a conference and had an absolutely wonderful stay. Ginny Noro in particular was so kind to us and took great care of us! We had a such a great trip and the hotel was very clean and well kept.
"Denise in catering"
I had such a great experience at the Westin, highlighted by Denise in catering. We were served lunch everyday of the conference and I asked for a can of Coke or Pepsi on the first day. Denise brought it to me. She then found me each of the next 3 days with two glasses of ice and a can of Coke! I felt like she truly cared about me and my soda craving!! Kudos to Denise and all of the Westin staff!!
"Perfect Location "
We stayed here after some friends from the area recommended this hotel and we were not disappointed. We would have stayed an additional night but a teachers' conference had booked most of the rooms. Copley, given my limited knowledge of the area is the best place to stay in Boston. It is safe, clean and has too many local amenities to list here. The hotel is connected to a mall and is in the center of all the activities in the area-restaurants, shopping etc are within walking distance. The hotel staff was courteous but the room we selected was a bit small(it was a standard room) and next time we will book a suite with a river view. The room we stayed in could have used some updating but was in good shape. We were happy with our choice to stay here and will be back again! Great location, service and experience!
"Excellent Conference Services"
Although I did not stay here, I visited for 4 consecutive days for a conference. The service, staff, and meeting rooms were beyond compare. Even the food was excellent. The meeting and dining/ballrooms were spacious and we'll equipped. It was by far one of the best conference centers I've visited. Beyond the conference center, this place is huge! You can easily get lost in the high-end shops, eateries, and galleries. I wish I would have stayed here; I'll be sure to next time.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM
Kindly note that guests must be 21 years or older with photo identification to reserve a room and/or check in.
Please note that valet parking is available for an extra charge of $60.00 per night. Rollaway beds are provided for $25.00 plus tax.