Das Fruehstueck war wirklich fantastisch und die Lage excellent!Comment of V. Sebastian , Romania the 2014-10-11
"Good but not that good"
Chose this for a three night city break and booked a Garden Room as an extra. Check in was great, bell hop was great but somehow it then lost its charm for no apparent reason. Breakfast was good as were the staff. The wi-fi at 15 Euros a day was a rip-off and terrible and we were told at check out they were working on it. Toiletries were not topped up in three days but in fairness one phone call cured that. A nice hotel but where was its soul'
"Wonderful visit "
The hotel remains one of the best and most carrying hotel in Berlin Despite I had booked online I was welcomed by the General Manager and his Personal Assistant I have not been in Berlin for quite a wile and it was a delight to return to the Westin Grand feeling like my second home The upgrade to a luxury suite was highly appreciated due to my SPG status All associates where most friendly and wherever I went received with a great smile The lobby and his amazing staircase is still one of the most attractive of any hotel in Berlin Great location and a beautiful appointed pool and spa area Whenever returning to Berlin I definitely stay at the Westin Grand
"Nice Hotel with Service Lacking"
Lovely spacious 5 Star Hotel in Berlin Mitte District. We were up graded to a bigger room free of charge because it was a friends Birthday But we were asked for €40.00 per night before stating it was a special occasion. We stayed 2 nights little things were missing only one pair of slippers and dressing gown was in the room. The Coffee's for the coffee machine not replenished we had to ask twice and we didn't get to the correct coffees we liked or required Towels not replenished. No free Wifi either
"Birthday trip "
Stayed for 3 nights . Hotel in a good position close to all the major tourist attractions and within walking distance of the station. Our room was located in the new block of the hotel which was miles away from reception and we had to get in 2 different lifts to reach it. However, it was a lovely room which has a balcony , it would have been nice to sit out except it faced a brick wall! We didn't have breakfast as the price was expensive but there are loads of nice cafes nearby. Very grand entrance and lobby area but not much activity in it. Not very bustling for a city centre hotel. Would I recommend the hotel , yes. But only if the price was good.
"Westin Quality in a Great Location"
My wife and I stayed at the Westin Grand Berlin for 4 nights in August. We frequently stay at Westin hotels and this one met all of our expectations of the brand. Great service, comfortable beds, and rooms up to the Westin standard. We did not book a rate including breakfast, but we did eat breakfast a few mornings. It is a very good buffet with great service, but a better value if you include it in the rate. We did not have an opportunity to eat at the restaurant, but had a few drinks at the bar and the service was very good there as well. The thing that shines about this hotel is the location. It is a perfect place to stay if you want to hit the major tourist spots on foot. If we visit Berlin again, we will be staying at the Westin Grand.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM