of TripAdvisor Travelers recommend this hotel
I stayed here 3 nights for a Conference May 2017. It's a 5-10 minute ride to the airport and their shuttle comes every 15 minutes. Was given a early check in. A really nice hotel for conferences. The rooms were really nice and exceptionally clean. The hotel is upscale and well kept. There's a night bar and lounge in the lobby for after hour drinks, also a Starbucks. A heated pool, hot tub and workout room on the 2nd floor. This hotel is 2 blocks from a really nice upscale outlet mall and 1 block from a casino. I really enjoyed my stay and would stay here again.
"Clean hotel with parking and Starbucks"
Our room was very nice and ready for us to check in early. Parking is available on site and well lit. Starbucks is in the lobby. If you are a Starbucks rewards member, you are unable to use free drink rewards at this location. My only complaint, is that I had to go to the front desk twice to get someone to clean our room- only to remove the trash and get fresh towels. We finally had two very nice women, arrive around 11pm.
"Another great experience at the Westin."
Came to the Westin for Axpona again last month. The hotel was great. Every staff person we dealt with was super nice. Ate lunch every day at the Cafe which was very good. Special kudos to the concierage Denise. She gave us two great restaurant recommendations which were both fantastic! One was a great Italian place and the other fantastic Chicago pizza. Thank you Denise!
"Westin Is Satisfying Once Again"
I've stayed in the Westin in other cities and I think the Westin O'hare is rated right up there with my other experiences. The rooms were clean and I found the bed to be comfortable. All in all, it was a pleasant stay. I would recommend the Westin O'hare.
"Couldn't be Better"
I rated this hotel to be EXCELLENT - and here's why: People, Location, Guest Room People Greeted at front desk by Kelley. There was a brief problem with authorization on my credit card. We handled it easily. Concierge is Denise - who picked out great places for dinner and for sight seeing. I have been in Chicago before, and wanted something that I hadn't done. She sent me to the Museum of Science and Industry. She said it was her favorite - and I now agree. She's superb. Bellman whose name I don't have - maybe Greg (goatee and super helpful). This guy saved me as I was trying to get things from my conference shipped back to the office. I thought I had to get an Uber and go a long way to a FEDEX office because the one around the corner was closed. He stepped in with a suggestion that saved the day. He took care of taping up the boxes, prepping them for shipment, and gave me forms from FEDEX to fill out. He promised he would handle it. Three days later - on schedule - my boxes arrived back at the office. Your takeaway from this should be: THEY HAVE A GREAT STAFF. Location 4 minute walk to the Blue Line Trains. Safe and Easy. 4 minute walk to decent enough restaurants. Walk to the train station and grab a Rosemont Entertainment District bus (FREE) and you're taken a couple miles to restaurants and shopping. If I'm not downtown - I'll stay here every time I visit Chicago.... Guest Room Great Shower!!!!!! It has all the pressure and heat I love! Rain forest head on top with a diverter to a spray wand. YUP. Perfect. The bed - I slept like a baby. Here's the biggie... I was on the 10th floor - reserved for Starwood Member Guests - and I NEVER HEARD A PEEP. It was like being in a tomb... To a weary traveler who is usually kept awake because of thin doors and rude people - this place is a dream.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM