Set between Laguna Nichupté and the Caribbean Sea, this grand resort with an annex is 4.4 km from Museo Maya de Cancún and 11 km from Aeropuerto Internacional de Cancún.
We had a wonderful stay at The Westin resort & spa Cancun. The beds are very comfortable. The rooms are clean. The breakfast was not cheap but excellent. Concierge is very friendly and helpful.Comment of B. Patrick , Belgium the 2016-08-19
It's was our 1st time in Mexico & had flown along way just to be their, coming from Australia . We normally take holidays every winter over seas & I must may this was the best hotel & service buy far. The moment of arivel we were givin a lovely room in the royal club the staff there was amazing & made sure our stay their was just as amazing . I was very sad when the time come to leave . What any traveler wants the Westin resort sure have beautiful rooms , beautiful views , the best staff , free wifi to keep in touch with loved ones while away & free drinks after 5pm each day . Heaven on earth that's for sure !!! We were actely traveling for 6 wks & I must say the Westin certainly set the bar high for any other hotel we stay at now ! When we left cancun we flew to cabo & I have to say I wish I was still at the Westin . Thank you for such an amazing experienceComment of F. Brooke , Australia the 2014-07-17
Stayed because I wanted to visit Mayan ruins, and this hotel suited the purpose. The rooms are spacious and airy, the staff were fantastic.Comment of M. Alan , Australia the 2014-04-25
"GO! Go right now!"
Do not hesitate to go to the Westin Resort and Spa right now!! We were there six days the week of 11/11/2017 and had a fantastic time. It could not have been better. The room was big and lovely, the food & drinks delicious, and staff were outstanding! There was construction going on, but if you are there to enjoy the beach, pool, sea, breeze, you will not be disappointed!!!! The spa is open and you’ll see the construction as you’re transported via golf cart. Who cares''' The spa was amazing. When you go, say “hola” to Celso & Rene at the restaurant, Freddy & Ashanty at the spa, and Yureli at the concierge desk. They will take great care of you! I cannot wait to go back.
"Outstanding service- but wait until the construction is over to visit!"
We just came back from a four night stay at the Westin Spa and Resort. As others have mentioned, the crowning glory to this hotel are its employees. They were outstanding in every way and made us feel special and welcome. If I could give their staff a rating it would definitely be a five plus. However, as it has been mentioned previously, this hotel is going through MAJOR renovations! The Royal Beach club was the only building open during our stay. This is basically about 1/4 of the resort. The rooms were large but very basic. Housekeeping did an excellent job of cleaning, but the room definitely needed remodeling. We ate dinner one night in the only restaurant that is open currently and the food was very good. The hotel is at the quiet end of the hotel zone and I am sure it would be a wonderful place to vacation once the all the renovations are complete. I would not go now during all the construction.
We knew that the hotel was under construction renovation and only 1 pool and restaurant would be open. Reviews had said that it was noisy and average food with outdated rooms. Our room was ocean front with balcony. Absolutely stunning! The service was beyond good. There must be extensive training and all the staff seamed to enjoy they're job and work. The best beach I have been to in Cancun. The breakfast buffet was rely nice with an egg bar for what you would like. 4-6 happy hour every day with complementary drinks and small plate appetizers..
"Not your typical Weston experience "
It wasn’t my usual Weston experience. Rooms were very clean and the beds typical Weston luxury. Nothing special about the property. Extremely small lobby with tiny elevators. I can’t complain about the service, Excellent as always. I just expected the Weston quality in the building. Nothing to write home about.
Just returned from our first visit to Westin Resort & Spa . Did not disappoint - rooms, restaurants, beach, facilities, and especially the staff were fantastic.The hotel is going through an extensive renovation till April 2018. But did not affect our stay.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM