Very nice and beautiful hotel with good service. Very old school, really loved the interior. Nice view, awesome locations. Comfy bed and pillows. But the walls between the rooms are thin. We could not sleep the first night, because some kids were super load whole night.
"Nice hotel in busy area"
The hotel was nice. We got a room in the newer section. I was disappointed when the attendant at the desk charged $20 for a simple upgrade--the room just a few floors up. We were there during the week and I know that plenty of rooms were available. We paid a big rate for the room anyway and most fine hotels don't charge their Starwood Preferred customers for an upgrade. The lobby was beautiful.
"Prime Location and Lovely Staff"
Located centrally in San Fran, there's so much in the area that you can do. The square was lively night and day and you don't need to go far at all for shopping. It was about a 15 minute walk to Fisherman's Wharf, 10 minutes to Chinatown, and 10 minutes from the Warfield concert venue. The rooms were very clean and the staff was very helpful in giving directions and suggestions.
"Did not disappoint!"
I have been to San Francisco several times, and always wanted to stay at the Westin St Francis. It is so beautiful from the outside, it screams of a older, magnificent time in San Francisco. It was our anniversary, and the hotel manager went above and beyond to make our stay unforgettable. We had a room in one of the towers, with a view of practically all of the city. It was breathtaking. Our room was immaculate, and the king bed was comfortable. I appreciated the recycling effort as well. The hotel is in Union Square, and has easy access to cable cars, BART, the theater district, amazing food and shopping. We took BART from the airport, it was a breeze. There is also a nice Walgreens nearby and several Starbucks. Truly, a magical place!
"Hotel has declined in recent years"
I learned many years ago never to stay in the original wing of the St Francis. While the lobby is elegant, the rooms are musty and subject to nocturnal noises from Union Square. Now the tower rooms have deteriorated too. While the carpeting was decent, the room needed a paint job, the windows were filthy, and the bathrooms need an updating. In addition the hotel is a big convention hotel and check in can be a nightmare, rooms are not ready at 4 PM, and the desk help could improve their attitude. The big plus of this property is the location but with Starwood having been taken over by Marriott this property needs a capital infusion or the Westin/Marriott name should come off the hotel.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM