of TripAdvisor Travelers recommend this hotel
i know you're remodeling the bar/restaurant but it's one of the only upscale bars on the beach and adds so much to the stay at the hotel. The temporary bar on the deck doesn't really cut it. If it's going to be closed for 2/3 months I would recommend something a little more appealing on the deck, there seems to be plenty of room.
"Wedding day at Tower23"
We booked this hotel because of its stunning location. We planned on getting married on the beach just steps away from the hotel. It just so happened to be raining that day and we had to adjust our plans. The rain let up just long enough for us to get to the tower deck and exchange our vows their with the beautiful beach and pier in the background. It was magical! We choose to upgrade to the sweet suite to accommodate our guests and the room was stunning. It had a separate living room area. The views were amazing! The hotel had a bottle of champagne sent up to the room to congratulate us! Everything about this place was great. From check in, the valet parking, the bellman, and checkout. Everyone was so friendly and helpful. I would definitely recommend this hotel to anyone wanting to stay right on the beach. We plan on going back over the summer.
A pre survey before arrival was provided and when we arrived, none of that was taken into account. We were not contacted to tell us when our room was ready. We were not informed when booking that the hotel restaurant was being renovated. It is in a good position but some aspects of customer service was poor.
"Fantastic Location - Even Better Staff"
This was our second stay at Tower 23 Hotel. Just like the first time, the staff is remarkably friendly, helpful and has an amazing sense of urgency when attending to your needs. We ordered room service for breakfast and dinner, the food was great and it was delivered to our room in a short amount of time. The property itself is wonderful. We sat on the shared deck each night and had drinks by the fire overlooking the ocean. When we wanted to go to the beach, the staff was quick to get us chairs and towels and made our day relaxing and fun. Love this hotel.
The hotel was modern and clean. The staff was friendly. I didn't know the restaurant was going to be shut down, and had a terrible nights sleep with loud music playing late into the night. I tried calling staff , but was unable to resolve the issue. I had a long drive the day ahead and was hoping to stay at a nice hotel, so a good night's sleep. That was the last thing I received, felt like I got ripped off.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 11:00 AM