of TripAdvisor Travelers recommend this hotel
"Love this hotel!"
Well, this was a very pleasant surprise! I came not expecting anything special and was very impressed by this hotel. This was my second time in Maastricht and stayed for 3 days. This hotel has managed to do something many hotels are missing, they have a certain type of charm and soul. It has a really relaxed atmosphere at the same time being super professional. The rooms were super convenient and i really enjoyed the lobby, it has a living room vide going on! I'm definetely staying here next time i'm coming to Maastricht!
"The feeling of home"
When you're entering the Townhouse hotel you meet a very professional staff, and a relaxing atmosphere.. You will be offered the soup of the day (included in the price) and at the evening you have access to a special made liquor (nightcap). The rooms are nice as well, the only thing missing is a minibar at the room.. Definitely recommendable.. And it's just around the corner from the train station so it's very easy to get there as well.
"When design hotel means deficient "
The hall looks welcoming and friendly. Nice retro design. The location is very good. That's for the positive. The reception was unfriendly. We arrived 10 to 3pm to hear we can't check in yet. They even couldn't finish the process. Then - the room: we went for a large one which still turned out small. Bed was ok. No! Cupboard! Open bathroom. No curtains or glass wall protection for the shower. The toilet is separated but with a kind of open cupboard door. Horrible. No amenities beyond soap. Breakfast very simple.
"Unique and different"
I stayed here for two nights on airline business, handily located for maastricht train station and airport. Made a change from the normal corporate hotel. Good breakfast. Would have liked tea coffee making facility in the room as often I can wake early or finish work late
"Nice hotel, good location, very friendly staff but ....."
When we arrived we asked for a quiet room. We were informed we could have one but would have to pay an additional 30E per night. Too tired to debate we said ok. It was a nice room, and quiet, but... the heating/cooling system did not work properly for our entire 4 day stay - either freezing or roasting. Our calls to the front desk were met with a very courteous ' we will contact the technician' who was never on site. Each time the system was restarted it would operate properly for a brief time only. The result was we woke up every night too hot to sleep. Add to that a rather miserly breakfast for the price we paid and we would not recommend this hotel.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM