"Magnificent, comfortable, high-class accommodations in the very best area of Madrid"
The Urban is at the best area in Madrid, close to Puerta del Sol and Plaza Mayor, and also close to the Prado, the Thyssen- Bornemisza, and other museums. The House of Representatives is across the street. It is a modern 6-story building with an interior atrium and glass elevator. The lobby, as well as the rest of the hotel and guest rooms, are filled with original art from Africa, the Far East, and the Pacific. The staff is courteous, professional, and discreet; the rooms are comfortable, the complimentary WiFi works perfectly, and the lobby bar and restaurant are hopping. This is a hotel that is a destination in itself and, even though the outdoor pool was closed at this time year, the roof garden and rooftop gym are a pleasure. An ideal hotel for a comfortable and luxurious stay in Madrid. My Junior Suite duplex was as comfortable as any I have stayed at in Europe and far more reasonably priced.
"Great Hotel in the heart of Madrid"
It was not the first time I was staying at this hotel. This time I had the opportunity to enjoy a duplex room. It's a room with a living room on a superior floor where there is a big TV on the wall and a sofa. There is a skylight with an electric shutter to give natural light to this area. All the room it's parquet, which sounds a bit when walking. The room has a bathroom with high quality materials and closures. The under stairs is a cabinet with a lot of capacity, with translucent glass doors and automatic light. The bed is very comfortable with a variety of pillows to choose from. At the foot of the bed there is a television on the wall. An inconvenience is the automatic lighting system. It is necessary to discover how it works, it's not intuitive. The elevator to the rooms is made of glass and gives a very nice interior view of the building. The breakfast is on the ground floor and in a very friendly and quiet area. To emphasize the good treatment of the staff. The food is of a high quality and variety. Definitely worth staying at this hotel if you can afford the price of a 5 star luxury hotel.
"Urban Hotel Madrid"
From the fabulous scent in reception, to the friendly staff, to the comfortable room and excellent breakfast, I highly recommend this hotel. The location is also excellent - with the all the major sites in Madrid within easy walking distance. Loved it!
Best location in Madrid if you want museums and restaurants close to your hotel. Best hotel we visited in Madrid so far. Extremely kind and professional service. Very, very nice stay. Recommed to everyone who wants to pay a little extra for quality. Can´t wait to come back.
"Great location and superb staff"
We chose this hotel for our farewell from Spain and we have to say that there is not regret at all, it was awesome. The hotel is very centric and you can reach everywhere on foot. Room was clean and decorated with good taste. Buffet breakfast was delicious and the waitresses very kind. To be highlighted was the attention received from Miss Lidia at the front desk, she was very helpful and pleasant. She pointed in a map, places we could visit and also recommended some fabulous restaurants. She made a hit and was one of the reasons why we certainly enjoyed Madrid, we will go back for sure as we fell in love with the country!!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM