of TripAdvisor Travelers recommend this hotel
"Exceeded our expectations"
We are a family of 4, with two young boys (seven and five). We come to Brazil every two years roughly flying out of Dubai. We have never visited the area or the hotel before. The hotel is at a beautiful location. The right word is probably "amazing". The beach is a must visit and if you take a short walk to the left or right for about 20 minutes you will be rewarded with some protected calm natural pools that the kids can swim and observe the rich sea life. The hotel it self is very well maintained and clean. The have an army of staff that take care of everything. Price is all inclusive (including alcohol from the bars) and the restaurants offer a great variety of food and drinks. The bangalows are spacious and they are situated in beautiful lush gardens and lakes. You can see monkeys, iguanas and other lizards and even spotted a couple of eagles. They all seemed accustomed to the human presence, and were not threatened or threatening at all. Most of the staff speak no English which is normal if you visited Brazil before. There are English speaking staff though and you will find them if you seek them. For us Marcello stood out with his Friendliness and helped us a lot. We arrived early at the hotel well before the check in with a sick child, and swiftly arranged for us to have free breakfast and a bungalow before we finished it. All our requests, even peculiar ones such as asking for batteries at 4am because our thermometer for monitoring the fever of our sick child ran out, were met quickly and with a smile. Experience highly recommended. Will return.
"Good place for familiy"
We stayed in a bangalow with lots of space for the 3 of us. The food was very nice with many to choises, for each 3 night you recieve a voucher to use in one of the 3 tematic restaurants for dinner it is important that you make a reservation as soon as possible. The pool was great as the sea. We had lots of fun and hope to return.
"Very good for families with kids"
Very good hotel with all the amenities expected from a beach resort (beds near the beach, etc). The swimming pool is the highest point. There is a small village for kids with people that take care of them so adults can relax. Good food and drinks (beers could be better). Poor Internet services.
"Very good for couples with kids"
We went in July, when it is cold in south Brazil, and the weather is ALWAYS hot in Bahia. The hotel is huge and the staff is very friendly. Since it is a resort - all you can eat and drink - we barely left the hotel. Kids had a lot of fun. Rooms were adequately clean. Food was decent. It was worth the money.
"A 5 star hotel needs more attention to details"
This was my third time in Vila Gale Mares in Guarajuba and the hotel in my opinion has lost 1 star. Not because of the complex, but because of the lack of attention to details. The hotel has aged and remodeling is needed. The equipment in the gym is few and old, the bikes for renting is rusted, the rooms have ants all over and needs painting. Old TV sets, no furniture in the balconies..... the hotel needs investment to claim the 5th star. However, Christmas Eve dinner was extremely well set with great food, service, all set outdoors with amazing efficiency. The staff worked extremely hard to make it happen. Congratulations on the service!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM
Non smoking property.