As we navigate this difficult time caused by the COVID-19 pandemic, the health and safety of our Prestigia family and our community remains our number one priority, out of an abundance of caution we have decided to allow all our employees to work from home until further notice.

During this period we will be accommodating all customer queries and requests via email at reservations@prestigia.com, we will continue to do everything we can to support you.

Should you need to cancel your booking, please access your customer account by following this link: https://www.prestigia.com/en/member.php
Kindly note that due to the pandemic, all cancellations need to be processed via your customer account.

Prestigia's customer service stays at your service 7d/7 to answer to all your requests by phone or mail.

You can email us at : reservations@prestigia.com or call us at the following numbers:

Opening hours
24 hours a day, 7 days a week