VILLA SAXE EIFFEL

Had a great time at Hotel Saxe Eiffel. A relatively small and cost hotel close to the Eiffel Tower and walking distance to Invalide, Seine and museums. Close to a metro stop. The location is great. The staff were wonderful and very friendly. They greeted us every time we entered the hotel. The room was modern, clean and comfortable with free wifi. The breakfast buffet was excellent and it is not necessary to prebook. All in all I would give this hotel a high grade and we will book it again when we travel to Paris.

A long review, but worth the read if you want to avoid a bad vacation. I will be honest: the hotel itself is clean and updated. It is in a decent location, and is quiet with comfortable beds. Service and experience outweigh the pretty looks of a hotel, in my opinion. The service was worse than some cheap hostels I have stayed at. This was our Honeymoon, and added that as a note when we booked, as we noticed that their social media accounts showed nice Honeymoon treats for guests. We had a small room, no balcony, facing the parking lot. We kindly asked if they had another room available, as we had paid for a balcony. They changed the room, to an even smaller room but with a balcony. We were happy with the trade. We were woken up early by a housekeeper walking into our room! Walked right in! The locked door was unlocked by her key. Even though we had the 'Do not disturb' sign hanging on our door. The next day, a technician knocked on our door early in the morning, waking us up again. We told him no thank you, we are in here. He continues to knock, easily able to hear us, as we heard his soft-spoken voice easily. Guess what, he unlocks the door and opens it. We told him we have the 'Do not disturb' sign and loudly told him no thank you! He smiled and left. We were furious. This happened 4 more times throughout the week; pretty much a DAILY occurrence of someone walking into our room when we were in there with the sign on the door. Like anyone would be, we were upset, but we kept polite and calm. Our room was barely cleaned; just the bed made most days, and toiletries were not restocked. We had to call down to request them. The lady at the front desk promptly brought the missing items to us. Water (2 small bottles) was only restocked twice throughout the week. Room service took an hour and a half (when we were promised 15-20 minutes) for soup that just needed to be warmed up. When he delivered it, it was the wrong order. He said it was just a mistake, unapologetic, and said we can have it if we pay for it, or he will take it back. Even though it was his mistake! We sent it back, not too surprised by the patterns of the continual service issues. A lot of miscommunication between staff members, and nothing to compensate for numerous issues. We could not wait to leave this hotel! Upon checkout, we were asked how our stay was. We told him about the instances of numerous people unlocking our door, ignoring the sign, and walking in on us. He said that does not happen; and when a sign is there, they always call in the room. That did not happen once. We did not get any specials that other Honeymoon guests evidently have gotten in the past. Overall, we are so happy we left that place! My partner works in the hotel industry and was beyond shocked and horrified with the 'service' from majority of the staff. We will not be back, and will strongly suggest everyone to book somewhere else.

I arrived just before nine pm last Friday after a day of work and traveling: Irina, at the reception desk, did a wonderful job explaining me all the facilities and resources. Room was beautiful and spacious ("Oui", also in Paris). Wifi was easy with great speed. Excellent bedding!! Bathroom was well fitted and comfy. Breakfast buffet had a large display of food to satisfy all tastes. There was an interesting dish of sausages with veggies that made you feel less guilty of eating sausages. Small fitness but he, you can walk or run in Paris and there are plenty of Avenues and Allées to cover. As other reviewers said the location is fabulous and there are 4 metro stations in walking distance. Will come back here for business or pleasure.

This hotel has been great! The location is amazing. The hotel has surpassed my expectations in the rooms, the service, the breakfast and the friendly staff. This has been a great place to stay with 2 children, 7 years old. I really can't say enough positive about this place and hope I have the opportunity to stay again one day!

Nice stylish hotel with really friendly staff. We arrived late in the evening after a long days work and where happy to find out the staff had upgrade us to the junior suite. Really nice neighborhood with walking distance to everything we needed.