Should you need to cancel your booking, please access your customer account by following this link: https://www.prestigia.com/en/member.php
Kindly note that due to the pandemic, all cancellations need to be processed via your customer account.
Prestigia's customer service stays at your service 7d/7 to answer to all your requests by phone or mail.
Health and safety: This property has implemented sanitary measures to protect the health and safety of our guests. Please check "Amenities" for more information.
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available through room service
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
General services
Wi-Fi
Babysitting
Honeymoon
VIP Facilities
Daily newspaper
Multilingual staff
General amenities
Terrace
Air conditioning
Chapel/shrine
Safety deposit box
Elevator
Disabled access
Wellness facilities
Solarium
Turkish bath
Massage
Spa
Fitness centre
Sauna
Beauty salon
Dining
Pool bar
Special Diet Menu
Snack Bar
Breakfast
Bar
Restaurant
Room service
Business facilities
Business centre
Meeting/Banquet Facilities
Entertainment & Leisure
Outdoor swimming pool
Kid's club
In-house entertainment
Library
Children's playground
Sports & activities
Bikes available (free)
Cycling
Hiking
Bike rental
Room services & amenities
Family rooms
House Rules
Pets not allowed
Reception services
Concierge
Luggage storage
Tourist information
Currency exchange
Express Check-in / Check-out
24-hour front desk
Transport Services
Airport transfer
Shuttle service
Car hire
Parking Facilities
Public parking
Cleaning Services
Shoeshine
Ironing service
Dry cleaning
Laundry facilities
Booking conditions
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Japan Credit Bureau (JCB) - American Express - Visa - MasterCard - Japan Credit Bureau (JCB)
Check-in: 2:00 PM , Check-out: 12:00 PM