of TripAdvisor Travelers recommend this hotel
"Fabulous hotel with great staff. Well managed."
Brilliant! Excellent service. Outstanding breakfast. Incredibly well-managed. Special shout out to Bennie and Jerry at breakfast. So sweet and skilled with the noodles and omelettes! Ryan Carol and Katie at check-in were excellent Both concierges that I spoke to were great I unfortunately did not get their name. Overall incredibly well managed by Peter Hildebrand. Yes it was so well-managed that I asked for the general managers name! We had a fantastic room with a spectacular view overlooking the water. Fabulous shower. The only issue was that there was a terrible smell in our room probably from the oil from all the boats. But they sent of an air purifier and some room Scent and a lovely note. It was well handled. Convenient location right next to elements shopping center where the airport train goes to. And they have a shuttle that will take you to the Star Ferry. Highly recommended. I would stay here again. This time it was with hubby on business. I would also recommend it for people are on holiday.
"Amazing Luxury Hotel in HK"
Came for a little "treat yo'self" staycation, and loved every minute of it. Due to the occasion, the front desk were great and upgraded me to a harborview room, which was stunning. The room was great. Modern, clean, and very comfortable. All the amenities in the room (namely the minibar) were so beautifully set up that you could easily have a little party in your room. For travelers, the hotel sits on top of the Kowloon station on the Airport Express line, so it isn't on the island side, but getting to/from is relatively simple. If you're taking a taxi, you are also right next to the West Harbor tunnel, and about 5-10mins from the "old tunnel". Do note that if you are taking taxis to HK island, there will be tolls for the harbor crossing (the East & West tunnels being significantly more expensive - $10 vs $65). The best part of this hotel for me though are the facilities. The "rooftop" pool has an amazing view, especially at sunset as it faces the West. In addition, there is a hot tub that faces in the right direction too. There is also a spa/gym area just below the pool, and more jacuzzi / hot tubs there for you to enjoy. Seriously luxurious and amazing. Think towels in fridges and flavored water luxurious. Service is of course amazing, and although I had checked out, I was still able to access the pool for the rest of the day and they gave me a key to access the changing rooms / spa bathrooms. Love this place, and plan to staycate here again, hopefully soon.
"Very good hotel, great location"
Had a fun stay here with friends and really appreciated the effort they made to help celebrate their birthdays - thanks to Cathy, Gavin, Hayley and Miko. Very good location and convenient for the airport, lovely rooms
We were there for an expo, location was really convenient. We really appreciate the effort. All members were very helpful from extra drinking water to pillows to lending us tape and scissors to pack our goods from the expo, to helping us with the baggages all the way to the airport express. Yvonne a W insider although we never met, helped us organized some bookings and arrangements. With the help from other members everything was done to perfection. We look forward to our next visit..
"Service sets this hotel apart"
I stay here frequently for business and they make everything easy. Check in is simple and quick. The rooms are very spacious, well appointed (no need to bring any toiletries they provide them) and clean. Great bed and high end sheets/towels. Most importantly the service here is excellent - friendly yet polished. Highly recommended!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM