Never stayed before in a W, must be cool and hip place all over - also stylish and fancy rooms. Jacuzzi at the top and a massage area for possible reservations. Stayed there during the earthquake 10.9.2017 and their reaction and careness was just great
"Comfortable, modern and fashionable"
I stayed here for a week on business and it was a great choice. Huge room with a great bathroom and view of Mexico DF. Everything was spotless and they provide free bottled water which is replenished every day. I was in the hotel when the earthquake hit, and staff were great, providing blankets/dressing gowns to people outside and then calling every room to check if everyone was ok when we got back in. I'm coming back to Mexico DF in a few weeks and will be staying here again!
"The only place in DF "
I have stayed several times in this hotel over the past few years. Location, infrastructure, amenities and service have always been superb. However, this time I had the chance to experience how this property accommodates clients above and beyond the usual. I would strongly recommend to anyone in DF on business or pleasure to stay at this hotel. I know this will be my only choice when visiting in the future.
"Modern, Upscale, Walkable Neighborhood "
My partner and I stayed at the W for 3 nights over Labor Day weekend. Our "Fabulous" room was located on the 23rd floor with great views of the park, skyline, and surrounding mountains. The shower was huge, included a small bench, and strong water pressure. Service at the hotel was what you'd expect of a W - the concierge booked our airport transport, and helped us buy tickets online for the frida kahlo museum (definitely necessary). The surrounding neighborhood of Polanco was very walkable with lots of restaurants, bars and cafes. Our room also came with complimentary continental breakfast. Food was fine, coffee - not so great. That's my only (very minor) critique about the property. They seem to have cut corners on the coffee. Otherwise a perfect stay!
"Fabulous hotel "
This is one of the best W hotels I've stayed in. The room was large and funky. The bed was of course large and comfortable. And the bathroom was amazing There was a great spa and jacuzzi. The breakfast was amazing and the staff were funny and personable.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 1:00 PM