W New York Times Square hotel is ideally located, in the Theater District, just steps from the ball drop, Broadway shows and shopping of Times Square. Sultry downtown and renowned museums are just a subway ride away.
Can't beat the incredible view! Perfect location to see NYC right out your room. Inspiration without the noise or wind. It gives you a great map view of where you are going to visit and how to get there before you leave your room.
"A total disappointment except for the view"
This was the worst W I have stayed in. Firstly, when I arrived they charged my card the full amount and then an hour later they charged my card the full amount again! After being jet lagged I had to go downstairs and call my bank in my country and reserve the double charges that the hotel did in error, which wasted about an hour or two of my time The hotel room wasn't that clean and I dont think they changed the bedding as often as they should. I only received a turn down service twice out of my 8 day stay. There were no tea and coffee facilities what so ever, so I had to call down and ask for a kettle, which I received a really old plastic kettle that you wouldn't see in such a pricy hotel as this one. The bathroom was ok, but I did complain the toilet chain seemed to be hanging off but no one actually came to fix it. Overall, the view ( on the 5t7th floor) and location was fantastic but I wouldn't stay here again due to poor service.
"Tried for 45 minutes to get assistance from front desk"
The service is truly subpar. I'm shocked and aggravated to have spent over 45 minutes trying to reach someone at the front desk to assist with renting a pay per movie that wasn't working. I connected with a manager after 25 minutes and was promised a call back that never came. When paying $400+ a night and staying in a 4 star hotel, you expect to be able to reach SOMEONE at the front desk. Very, very disappointing.
The hotel is right on Times Square, expect some noise but adds to New York experience. Amazing views from 29th floor from Hudson to Times Square. The hotel is very modern not so keen on glass walls for bathroom. The room was clean and beds comfortable. Sorry to say it wasn't really for us but that's just a personal opinion. Found the corridors very dark and dingy.
"What a view!"
The hotel is situated in the heart of Times Square. Our room was a corner suite on the 46th floor, large spacious and had amazing views of Times Square below with all its dazzling lights and bustling heave. It's location meant it was pretty central in terms of exploring New York.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM