"Amazing cocktails and views"
The cocktails are amazingly tasty. A bit pricey, but it is a fancy rooftop terrace. The view at night is wonderful. One day we ran into a silent techno disco, which was great fun. Other nights it's great for a drink out or date.
"Best Option In Santiago"
I already traveled several times to Santiago and W is definitely the best option in town..I already stayed at Ritz, Hyatt, Intercontinental and strongly recommend W... despite some minor issues, such as the turn down service in the evenings, the staff is really nice and the location is great.. you have several nice restaurants in the building/ area and the rooftop pool with the view to the Andes is awesome.. the sauna/bathroom in the pool area should be improved as it was not working.. the breakfast is great and you can use a really nice gym in the building.. would definitely return.
"My absolute favorite hotel in the world"
I've been coming to this hotel for more than eight years now and I still love it. The staff has changed over time but the customer service attitude has not. The restaurant themes have changed, but the quality has not. The shops in the hotel itself have changed, and in the building too for that matter, but the elegance and stature has not. With the location you'd think this hotel might be either a little haughty or stuck-up. NOT AT ALL!!! In fact just the opposite. The entire team here has always bent over backwards to help me feel at home, and while this may sound a little trite, part of the family. Okay maybe not a family member, but certainly not out of place. I love this hotel. I absolutely love this hotel.
"W brand well done "
If you’re in the mood, the W chain does a decent enough line in Rock’n’roll glamor. This was a better example of the genre: the public spaces were suitably hip, the rooms of a decent size and staff unfailing attentive. Minor quibbles would be an oddball system of elevators - one of any three banks to choose- and the gorgeous roof top pool that was also closed on my visit.
Met my parents here at the end of my backpacking trip and have been meaning to review forever! The layout is odd and the neighborhood is a bit boring but the hotel itself is way nice. Clean, spacious and really hip. Loved the vibe! The concierges were super knowledgeable and gave great advice. The rooftop pool was truly OTT and the Pisco Sours cannot be beat!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM