Waldorf Astoria Orlando is surrounded by the Walt Disney World® Resort, just minutes from Disney® Theme Parks, water parks, and the Disney Springs™ Area. World-class shopping, arts and entertainment venues, and the best of Orlando’s exciting attractions are all within a short drive of the hotel.
Great hotel.Comment of G. Ernesto , United States the 2016-08-08
The hotel feels really basic and tired. Overall the experience was ok, but I would not stay there again if I had a choice. I expected really high standards from a Waldorf Astoria. Lights were not working properly in the room, noisy minibar, etc.
From when we arrived till we left, the service was exceptionally great. The room was spotless clean. The whole hotel is a gorgeous place to stay at. We were a large group there for the KBIS show and they went out of the way to please us all with whatever we needed.
"A nite away"
Last time we stayed there was two years ago, boy they really treat you right there, we are gold members, and got an outstanding upgrade to a suite, what a beautiful room , with a great view, the bed was so comfortable, and the two room suite was really nice, what a great big bathroom, I could go on and on, but you have to see it for yourself to really enjoy. the outside patio a real nice touch.
"Best Sleep Ever and Outstanding Doormen"
This is our second stay in two years over the Christmas holiday and visiting the Disney parks. We've stayed at the Grand Floridian for many years and once at the Four Seasons but came back to the Waldorf this year. We stayed 8 nights. I'll comment on a few things that really stood out on our stay. The beds are absolutely amazing. Our family actually spends a lot of time at the Disney parks so after walking for hours on end we sunk into our beds for a good night's rest every night. In fact, the beds were so comfortable that every single one of us had a hard time getting up in the morning. So we pretty much slept in every day. And we are usually earning morning Parks people. I also want to thank the doormen and valet attendants. They greeted us with smiles and a warm "welcome back" or "have a nice day" each and every time we walked through the doors. I usually don't comment on these things but I felt that it was really outstanding customer service. If we were waiting on the shuttle they would constantly check in on us and ask if we needed anything. Very attentive and truly sincere about meeting your needs or answering your questions. Truly outstanding. So hats off to your doormen. One note is that for the shuttles, I wish they had a direct one coming back from Magic Kingdom instead of having to make all those additional stops. Be warned that shuttles are on time! They are super convenient but have never been late in our experience.
"Fantastic stay. Wonderful service. "
This was our first time staying at the Waldorf in the Orlando area and it was lovely. Every staff member we encountered was friendly and wanting to know what they could do to make our stay better. We decided to utilize the Waldorf as a little escape from the hubbub and family crowds of the Disney parks. It worked out beautifully. From our visit to the spa to the room service. The woman who served us was an absolute doll, by the way. She was so sweet and funny too. The staff at the spa helped make an unbelievable relaxing evening for my husband and I. The hotel is lovely and well kept. Our room was clean and very comfortable. I truly don’t have a single complaint.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM