Waldorf Astoria Orlando is surrounded by the Walt Disney World® Resort, just minutes from Disney® Theme Parks, water parks, and the Disney Springs™ Area. World-class shopping, arts and entertainment venues, and the best of Orlando’s exciting attractions are all within a short drive of the hotel.
Great hotel.Comment of G. Ernesto , United States the 2016-08-08
We were there for a conference (off site) so access to Disney was not the first priority. We had a suite with a pool view which also offered magnificent views of the fireworks shows at the Disney properties. The suite itself was large with a balcony, one full bath and one powder room (but powder room was in bedroom area), a bar area with lots of cabinets and glasses but no silverware or plates, refrig but no mini bar. The decor was slightly dated -- yellow gold with heavy drapes -- but certainly not offensive. Great Ferragamo toiletries! Excellent housekeeping -- arrived promptly at 0900 each day and did a very thorough job. Room service could not be improved upon. There must be a huge kitchen because all orders, no matter how complicated, never took longer than 20". Every single encounter with staff was excellent. Everyone was gracious and professional. Excellent onsite restaurant -- Bull & Bear. No taxis are around when you need to return to airport but a car service can be arranged with enough notice. I'd stay here again.
"Best Lobby Bar"
Our cocktail waitress (Victoria, "like the queen") made us feel like we were special guests of the castle. She made our stay extraordinary!. The drinks were amazing too:). I highly recommend spending your evenings with Victoria in the lobby bar!
"Great staff Philip at the Peacock Alley"
I was recently on a business trip and stayed at the hotel. I had 20 minutes for lunch before I had to hop on a bus. I ordered an entree at the Peacock Alley. Phillip went above and beyond to make sure that I got the food in ten minutes. He talked to the kitchen, prepared my check and even help me move my charging phone so I could leave faster. The hotel is lucky to have an employee like this who always put customers' need at heart. Jing
"Wonderful hotel to work and to relax, convenient for family outings to all of the attractions but also a great business"
Pricing makes this a destination NOT for the faint of heart but you will no doubt enjoy your time as a guest with so many things to do on property and good sleeping accommodations. Room noise was minimal (even though there was a baby across the hall) and the elevators are so well programmed that we never EVER waited more than five seconds -- it was uncanny. In this case, you do get what you pay for!
"Great customer service"
I absolutely loved the ability for the staff to anticipate my needs. I would stay here again as the staff is friendly, knowledgeable, and have excellent pineapple service. You have the ability to choose from 5 different restaurants, Oscar's my favorite, they have good breakfast variety and the two serves we had were great! The view to the pool was great and the disney fireworks were amazing to see from my room. I loved to come to the room and have the room cleaned, serviced and have some jazz playing when I came in from our outing. The great service out weighs the price. You definitely get what you paid for. One more thing that I enjoyed was the personalized texting from the staff asking if everything was ok. Gotta love it. Great job Waldorf! I'm impressed.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM