Room was quite small. Location was good. Service was excellent.Comment of T. Tam , Australia the 2016-01-10
"Flooded room and hallway"
Accidents can happen everywhere but in this hotel I was very disappointed by how the staff and management responded to an emergency. At 4 am the water pipes in the hallway in front of my room broke and the hallway and my room were flooded. It was a big shock and a horrible experience, but about 30 min later a member of the staff stopped the flooding. He also told me it's the 3rd time this happened in a few months. I asked at front desk to be moved to another room but was told the hotel was fully booked. I returned to my room where I could not sleep because the water was still dripping, and there was no hot water in the shower as well. The next day it was impossible to rest since plumbers were working in front of my room making loud noises; the whole area in front of my room was wet, dirty and smelly. When I reported this to front desk, they offered to give me a 20% discount on the first night ("because I only missed 4 hours of sleep" they said). I found this offensive to be honest and asked for a free night and complimentary breakfast as a gesture to compensate for the lack of sleep and comfort. After being awake for 4 hours, I would have really appreciated to have a complimentary breakfast to feel at home in the hotel. The front desk agent did not let me talk to the manager, and refused to compensate with breakfast because the onsite restaurant is not operated by the hotel, she said. The lack of any understanding by the management and staff for the trouble and safety of their guests is appalling, and I strongly discourage anyone from staying at the Wanderlust hotel.
"New Singapore Lunch/Diner/Brunch spot "
Went in w colleagues to try the set lunch - all got the Cauliflower tabouleh entre and duck confit main. Both were very nice ! Portions aren't too much as well. I did see a pretty large menu for the brunch at only 88++. Lunch was only 28++ for 2 course for good quality food 👌🏼chill ambiance, decor and atmosphere.
"Central nice hotel with a lot of complimentary!"
We liked this place very much: clean, modern, generous in case of complimentary (discount tickets, minibar drinks), centrally located, silent, friendly and helpful stuff, well located of foodcentres (chinese and Indian).
From the outside you may begin to scratch your head. Once inside you may begin to understand the concept. a fusball, an old hairdresser chair, a bar with a cold beer waiting for you! Well, if you expect a 5-star this is definetely not for you. If you want a and affordable place to sleep,relax and try something different enjoy the place. I stayed there for 2 nights. Rooms are clean and spacious. Don't expect conventional. Breakfst is not buffet but plentiful. Girls at the front desk are quite helpful for tips to move around the city, We asked for early check in (very early check in) we reserved 3 rooms and were able to get 2 before 10 am. Cool isn'it' Little India is not the prettiest of Singapore, but it is safe and has some night ambiance, 5 min walk to metro and bus stops few meters from hotel. Nice place to buy souvenirs at Rochur street just 5 minutes walk . Free wi-fi
"Darkness! Horrible design and awful Front desk."
Location: 5 -10 mins walks from Rochor station Service: First impressions that Front desk check in me with cold face. I fully aware that Design Hotel is just franchise hotel brand with Starwood and totally they ignore Loyalty member. Even the night before is not fully book and we arrive after mid noon but they insist check in time is 3pm and there is no exception. When I asked borrow towel for the beach, they said no again. Design: I don't know what everyone think but my room was designed like bath house and exactly smell the same. Room is too dark and the bed is actually on the floor. General: more than 200 bucks / night which is 3-4 times of Hotel 81 but quality of service and concept is similar to that budget hotel brand!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM