Perfect location for walking to major attractions with young ones. The rate was unbeatable from Prestigia. The service at the hotel was pleasent and accommodating. not all rooms have a bar fridge so we requested one, was placed on the waitlist (which was totally understandable) yet received one in our room within hours of check-in! Mezzina breakfast buffet had something for everyone in our family and was delicious each morning!Comment of W. Tanya , Canada the 2016-12-04
Excellent location and a great facility with very friendly personnel.Comment of A. Jeannine , Canada the 2016-12-04
Excellent service and staff are friendlyComment of S. Mike , Canada the 2016-09-22
We checked in. And we're given a lake view room. The man on reception (Kevin I think) was excellent. ThanksComment of K. Brian , United Kingdom the 2015-12-10
I was staying for a three day conference however when asked it I would like to have my room cleaning I stated yes as some friend and family would be coming over before we went to the Theater and dinner for my birthday. The hotel registration person immediately upgraded me to a beautiful lake view room on the 34 floor. I really appreciated the upgrade and enjoyed my birthday, being away from home. The room was incredible clean and I was happy to leave tip for the cleaning staff.Comment of C. Susan , Canada the 2015-10-08
Hotel was beautiful and everyone working there very professional. Concierge very helpful. Only complaint would be the charge for in room Wi-Fi in this day and age of free Wi-Fi everywhere we travel.Comment of K. Eric , United States the 2014-12-30
Very good hotel overall, great location for me, as I needed to be near Rogers Centre.Comment of K. James , United Kingdom the 2014-07-02
Great rooms..great service..beautiful views. The rooms were clean and quiet,very busy hotel when we were there, but you would never know it...lots of stuff around the area. Everyone was very helpful and would stay here again
"Great views of the lake and islands"
We stayed here for three nights on vacation. We took a corner room which was a bit more expensive but well worth it for the wonderful views of the lake and the Toronto Islands. The room was very large, comfortable and well laid out. It was quiet and peaceful, which made for a very relaxing stay. The hotel is right on the waterfront which is no doubt at the centre of things from spring through fall, but is more limited when the weather turns colder. That means walking a number of blocks to get to anything, not a problem but worth knowing in advance. Breakfast was rather ordinary, both in fare and setting, especially given the price. It's OK as a fallback, but better to seek out the many good breakfast spots in the city. Check-in/-out were efficient and friendly, staff generally were helpful. Elevators were quick without much waiting, despite being on a high floor. Overall, we felt it was a good choice and would recommend it.
"Quality In The Heart of Toronto"
I stayed at the Westin Harbour Castle while visiting Toronto for the weekend. Now this was mid-November in Toronto, and I was still able to comfortably walk to many of the city's attractions. The CN Tower, Old Toronto, and the Eaton Centre are in your backyard, not to mention awesome views of the harbour. Everyone I interacted with at in the hotel was friendly and more than eager to help make my stay as comfortable as possible. As a Platinum Ambassador member, I would like to give special recognition to Joletta for exemplifying top-shelf hospitality. The hotel is lucky to you because personal service like that is what defines the SPG brand, and ultimately what drives decisions & recommendations for frequent travelers like myself. Many thanks, and I look forward to my next Toronto trip : )
"Vacation Trip @ Westin Harbour Castle"
Great location in TO with great amenities and choices within WHC. Food & Beverage staff Christy & Chef Corbin were a highlight of the WHC offering nothing short of excellence. Highly recommend staying at the WHC as the entire staff from arrival to departure were some of the best we have ever encountered.
"Nice waterfront hotel in DT Toronto"
Stayed at this property in November 2017. It's a waterfront hotel in downtown Toronto. Easy access by a rental car, taxi/Uber, and public transportation (street car and ferry). My room was nice, clean, and comfortable. Room service was good and prompt. Valet parking service was quick. The only missing point is not having a club lounge. I hope the hotel considers putting the club lounge. I saw a few people staying with their pets. So this hotel must be pet friendly also.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM