of TripAdvisor Travelers recommend this hotel
"A decent hotel "
I tend to expect a lot from a Chicago hotel. The rooms in this hotel were rather small. It was nothing to write home about but not a bad Hotel. My primary objection to the hotel was the fact that I was charged about $60 over the posted Hotel rate for the base room because I was part of a conference. I suspect that has more to do with the conference than with Hotel itself. It is conveniently located. However, there are hotels that are closer to the lake and Navy Pier.
"Room rates are 4**** but the hotel isn't !!!"
I stayed a week ago for 6 days in the Westin Michigan Av. and I've to say that the hotel was extremely disappointing !!! Rooms are on the small size, minibar was empty and I had to remove it from it's location in order to be able to plug it in, 752 rooms and just two restaurants with the Grill being able to accommodate only a handful of guests... This hotel might be a nice property but I'm sure it was a loong time ago !!! Just avoid it and go to the Sofitel almost next door if you're looking for a real 4**** property... The only positive point is some of the staff which are really GREAT !!! We were part of a huge group and we had breakfast every morning in the Chicago room on the 2nd floor and it was a real pleasure to be welcomed every morning by the staff on duty.... Friendly, always smiling, doing their best to accommodate the needs of their guests... And a VERY SPECIAL thank you to one of them, SALVADOR, who is really an angel !!! It was a pleasure to see him on duty every morning and this gentleman would be the ONLY reason for me to stay again at the Westin Michigan Av.
"No rooms despite reservation---received room after 1 am"
This was more than unacceptable. Booked a room months in advance. Checked in at 10:30 and was forced to wait for over 2 hours for "housecleaning" to complete getting rooms ready. I WILL NEVER STAY HERE AGAIN.
"Fantastic location, comfortable rooms and reliable SPG experience"
Can't get much better with respect to location. Blocks from Lakeshore drive and a beautiful run along the river, tip of the miracle mile and perfect launching point for tourism and shopping. I was there for business meeting and accommodations, rooms, service and hospitality was great. Would definitely go back for fun or work.
"Very good location"
If you are coming to Chicago, The Westin North Michigan is one of the best ones. My stay was during one week. The location is very good just close to Michigan Avenue one of the main shopping streets and close to Hancock Tower. The rooms are very nice and big. The service is very good. This is one of my favourite hotels in Chicago. If my comment is useful for you, please give me a like 👍👍👍
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM