"Everything excellent in this hotel "
The people are kind. The small room but with everything you need and many more things. The cleaning and quality of the mattresses are outstanding. Breakfast is plentiful, as for the coffee it is of poor quality if they serve American type. Italian coffee is good.
This hotel is has a great location. I checked in on Sunday evening and I believe the agiu working was called Stephano. He was super polite and helpful!! The staff at the restaurant is also super efficient and attentive. Breakfast was really good and had a great range of choices. I must say my room was tired and need some serious renovating. It smelled like a sweaty old person had rubbed himself all over the walls. There was mold and moisture on the wall and tape holding up the wall paper. The bed was hard, and I prefer a softer mattress. The walls are paper thin so you can hear everything on the room next door. There was no sleep on the first night because the couple next to my room was laughing and talking out loud at 2 am. The hotel does provide earplugs which is great. The ac works greatly and the mini bar is complementary. If a better and more updated room is available I would considering staying here again. PS: the check out took an eternity and the woman working looked like she hated life. Why work in the hospitality business if you do not know how to be nice to your guests'! Asked her for a cab, which she said she requested. 15 minutes later still no cab confirmation so I asked somebody else once again for a cab and received a confirmation this time. Missed the shuttle to the airport and had to wait 20 minutes for the next one. Almost missed my flight. Note to self: 15 minutes is not enough time for a check out.
This was our first visit to this hotel! A charming, old world feel as you walk into the lobby, but quite modern in its presentation. The staff were fabulous - very helpful and courteous. A wonderful location on the main road of the fashion district. It is a long way from the airport - but then, the airport is a long way from the city centre!!
"Business visit - couple"
Within easy walking distance of the historic district, the hotel has excellent facilities with a spa that is outstanding. Free treatment that we extended was exceptional - the best we have enjoyed in a long while (regular spa goers). The Lounge bar is pleasant, the rooms have excellent facilities and the service is excellent. Highly recommended.
"Great Clean Hotel!"
I stayed for 5 nights in May and had a great time. The hotel is centrally located your are a 10 minute walk from the Duomo and 1 minute from the subway stop, there is also a taxi stand nearby. I was traveling alone and stayed in a single room. The room was small as expected from a single rom but it was very clean and comfortable. AC worked well, the complimentary water bottles were a nice touch. My only complaint was the pillows, I wish they were better quality and I wish there more towels in the bathroom. The toiletries were good quality and they replaced them everyday. The room was VERY clean and I am super picky about this stuff. Staff was very nice and helpful and they allowed me to do an early check in. Overall a great hotel in a very convenient area for a great price.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM