of TripAdvisor Travelers recommend this hotel
Clean & Cozy rooms, Very friendly staff But difficult to communicate as most of them don't even have minimum knowledge of English. Any attempt to get from the room service becomes very difficult due to this. They come to the room to understand what you want !
Can you imagine a sink that doesn't empty, a fridge that doesn't get cold, air-conditioning that doesn't work, breakfast where there is no western food and no cutlery to eat with, a bar that does not sell cold white wine & a room that smells of cigarette smoke - welcome to the Wyndham on the Bund! Add to that room service where it cannot go on the room tab....one has to go to the main foyer at 11:00pm at night to pay a room service bill. Seriously Wyndham this is a disgrace. I cannot believe that you can still operate under the high standard that Wyndham hotels expects.....strike them off your list Wyndham - they are an embarrassment!
"ecellent any time of the day or night"
the most essential hangout place in Shanghai. Fairly easy to get to via the Metro system. You meet all sorts of people. Very clean and tidy with a great view of the river and historic buildings. Not far from the Yuyuan Old Street.
"Incredible facility - Worst service I've ever experienced"
If you want to see a better managed business, go to McDonalds. Not at all what I've come to expect from Wyndham. Rude to guests. At breakfast, the food is ok, but, in four days, you couldn't get a clean table. Two mornings, no one cleaning tables. Guests had to clean tables themselves if they wanted to eat. Imagine 50-60 tables piled up with dirty dishes. That's what breakfast looks like at this place. When I checked in, there were 15 people trying to get checked in with two clerks who acted like they'd rather be someplace else. The girl who was trying to check me in was very obviously untrained and simply clueless. The same situation when I checked out four days later. They were rude and acting like they were doing you a favor to let you stay there. Do not eat in their restaurants if you've made the same mistake I made by choosing this place in the first place over priced and substandard except for the free breakfast which was tolerable. They are not prepared for international guests. They don't want to answer questions and act like you're bothering them when you ask. It is a great facility located in the shadow of the Yangpu Bridge. But the lack of service is barely tolerable. I've never complained about a hotel in my life and I've stayed in hundreds of them. For service and feeling welcomed, this hotel is the worst. Don't stay here!
The spacious reception area has one of the biggest modern chandeliers and is very stylish. Our room was excellent with a massive bed and an ensuite with a modern free standing bath, shower etc. Breakfast was buffet style and excellent with so much choice of good quality foods.We arrived quite late and ordered room service which was excellent. comfy bed and a good night's sleep. Highly recommended.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM