"Much Needed Relaxation"
The room was very nice & clean. The staff was very friendly. I had just come from working in El Paso for a month and we decided to stop and stay on the Riverwalk on our way back to Houston. We got in too late to really go anywhere but the bar at the hotel was nice and we relaxed there for a little bit before turning in for the night.
Great location. Being an older style hotel the rooms are smaller than some of the newer ones but very clean and good service! The valet service was excellent - especially Genaro! Had the breakfast buffet on Sunday and it was very nice: excellent service and great omelet bar. We were a little disappointed that they didn't put out any more potatoes being that we got there at 10am but overall, better than your typical hotel breakfast food.
"Great hotel with five star service"
Had a wonderful experience from checking in to checking out the service was five star all-around I recommend this place to everyone can’t wait to visit San Antonio again I love this location because everything is within walking distance of Riverwalk was a blast once again can’t wait to get back to San Antonio Texas
"Terrible, squeaky bed, thin walls, heard everything I'm the hallway all night, toilet didn't flush right, THE WORST!!"
Terrible hotel, overpriced, no internet, no hot water, thin walls, loud AC, Terrible uncomfortable bed, squeaky if you moved, The ABSOLUTE WORST!! I knew should of stayed at The Drury, no comparison..... Will NEVER STAY THERE AGAIN..
"Housekeeping was horrible "
The housekeeping staff did a horrible job at this hotel. We sat at the bar for drinks and the floor around it was filthy. The hallway carpet was also filthy. On our 2nd night stay, housekeeping took our dirty towels and then left no clean towels. I told a housekeeping staff member and she said she would take care of it. That never happened! On the bright side of our stay, we had a wonderful waitress named Alyssa B. and she did a fantastic job. The breakfast was very good. Chris (one of the bell hops) was also a great employee.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM