of TripAdvisor Travelers recommend this hotel
"Needs a do over"
We stayed 7 nights with another couple in a 2 bedroom suite which we were under the understanding we had booked a pool villa we were told we had a pool access suite only to find that the pool was empty. The next pool we could use was close by but had a lot of steps. If you are unable to manage steps or hills then this resort is not for you. The rooms were also not very clean, the restaurant and bar drinks are expensive. The resort is also not walking distance to anywhere so you have to get the free bus which runs hourly and is often booked out or get a taxi 400 baht or tuk tuk 300 baht each way. The staff were friendly enough if you approached them. Parts of the resort are very run down and in need of a makeover.
"Fantastic Resort & Location excellent "
Sea Pearl Resort exceeded our expectations. Staff excellent, shuttle to Patong every hour excellent. Villas excellent.. very clean, beds comfortable..anything we asked for was dealt with immediately. The restaurant was excellent with a wide range of Asian & Western Food. Drinks menu excellent & service excellent.. Pool lovely & clean.. only downside the pool chairs are very uncomfortable.. they need back adjusting chairs.. will definitely visit again.. & no Wyndham sales pressure at all, a welcome change.
"Terrible !! "
1 star is over rated !! Room wasn't ready when we got there long after check in and then we got completely screwed over by hotel staff who promised us a voucher and then wouldn't honour it for over charged terrible food that was completely gluggy and over priced nasty drinks !! Rude staff who completely screw you over as much as they can and then can't even be bothered to reply to a very reasonable email to give them a chance to fix it! Do not stay here unless you want to lose money and ruin your holiday on an over priced old run down hotel that's in a crap location with terrible transport to town and just tries to get more money out of you! Very very disappointing!
"Pleasant staff but poor room facilities."
We stayed 3D2N after another villa elsewhere. Were warmly greeted by the staff but had to politely decline one trying her best to book us for a Wyndham seminar. Our bed was romantically decorated but the rest needed makeover. Disappointed with the poor conditions thereafter. See photos. Service was polite and quick to remedy for a loose light bulb. TV programme variety needs to be improved. FOX Movie channel kept pausing itself the whole day; no, you don't have the option to control the cable. So we ended up using their WiFi which stalled frequently. Western food was... meh. Save your stomach elsewhere. As the villa is uphill and a distance from Patong, they have an hourly shuttle bus (till 8pm) which has more seats than others. Remember book beforehand if you want to take one from the villa; as for the return trip, it's free for all and first-come basis at pickup points Jungceylon Mall and Patong Beach. Taxi is commonly priced at 400 baht "due to the uphill" from Patong and 800 baht from villa to the airport. All staff were polite and helpful though. Sadly the technical parts were too disappointing. We had read reviews only after booking; should have done so before that. Not worth the return.
"Hotel has gone downhill, maybe 2 star by my book"
I have stayed several times at this hotel...for whatever reason it went downhill ....for example, hotel tried to bait and switch on me rooms...when comes to cleanning room, well about 60% was cleaned, sometime fresh towels sometimes not, mini bar got filled 1.5 out of 5 days, blood on wall...yes blood on wall.... old ripped towels... no steak or any food alike in restaurant ... security blocked me from exiting hotel as he was not sure if i paid or not, yet i had 1 more day to stay in hotel, very very rude ... also dirty toilet seat, in addition one day cleanning lady took all toilet paper out of room and left me with none, patio never got cleaned throughout my stay..... this used to be my favourite hotel in patong but never again.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM