As my family and i got this place for wild waves this is terrible customer service is awful they said we had two rooms but it was a unfolded couch and a bed and the couch can make you feel the springs...
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6
660sherrisMarch 2026
Did not disappoint!
Wow! I'm surprised by some of the reviews I'm reading here. There are very different from my experience last weekend. I made a last minute reservation to join a group for a college reunion at a very r...
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T7343MZwhFort Walton Beach, Florida January 2026
Acceptable, but not great.
The hotel staff was polite, and the breakfast was good.
The gym equipment is dated—the staff couldn’t get the peloton bike to work (needed a hotel activation code/wasn’t connected to WiFi), the pull...
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miabP1791SLJanuary 2026
Unsanitary, unprofessional front desk staff and noisy
The bathroom cleanliness was unacceptable. The bathtub was heavily stained and appeared improperly cleaned (I have photo proof). I slipped getting in the shower tub due to debris left unclean appearin...
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rockyroseszJanuary 2026
Don't stay here if you can help it
The staff were all lovely BUT....
The hotel itself is old and shabby and nothing in it works! We changed rooms 3 X because.......the fans in 2 rooms were so loud, In all 3 of the rooms the air vents ...
Everything is terrible
As my family and i got this place for wild waves this is terrible customer service is awful they said we had two rooms but it was a unfolded couch and a bed and the couch can make you feel the springs...
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