As a HH member, I requested a digital key to my room. This did not work, so I had to ask for a key card. My room was available at 2.40 pm. The staff at reception were helpful and efficient. The room ...
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Paradise28255508753Pune, Pune District, Maharashtra July 2026
Pathetic
I have just checked in to the hotel room on a summer day when the temperatures are around 27 degrees. The AC system in the room isn’t working and there is no one to fix it. They have given us a fan to...
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taydemir1Istanbul May 2026
No pilow available at the hotel!
The response we received from the reception after requesting a pillow for the extra bed placed in our room during our stay as a family of three was truly unforgettable: “The hotel has no pillows!”
W...
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AlexFromTheUKTelford, Shropshire, England May 2026
Received a parking fine even though I'd paid
Hotel is perfectly adequate with good access to ExCeL, and amenities are all as expected and with good staff.
However I don't expect to be hit with a parking fine a week later, when I have paid for pa...
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fferrari0920Milan, Lombardy May 2026
poor experience
The hotel is poor, with carpet in all the rooms (I saw 2 of them). The location is good only if your visit is only to Excel Convention Centre. The thing I disliked most was that they do not inform cl...
Another comfortable stay
As a HH member, I requested a digital key to my room. This did not work, so I had to ask for a key card. My room was available at 2.40 pm. The staff at reception were helpful and efficient. The room ...
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