Management really needs to be looked at! I waited to be ID’d for 10 minutes while there was 3 different security guards chatting at the front then they let what looked like to be minors in before an o...
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W925QDdianevFebruary 2026
Fun night out
Check in is lovely. You are offered a compliment cocktail during the process.
Our room was spotless. The original brick wall and ceiling beams make it unique
The casino floor was busy, making it ...
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tammyjewel628Houston, Texas December 2025
One of my worst HR brand experiences ~ I've been to 105 ~
The only reason I gave it a 3 is because of Joey who was at the front desk the morning we left: and the staff in the Fuel restaurant the night we arrived. They are Rock Stars. Chloe in the Rock Shop g...
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joeaM1774PQDecember 2025
Short changed on SLOTS
Was playing $1 slot machine three blue sevens showed up should of paid $200 dollars but only paid out $40 called a slot tech over and didn’t know how slot machine worked so she called her manager over...
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Kuvasz1988Saint Paul, Minnesota October 2025
Blah
The building that houses the hotel and casino is an old structure that is utilized in this way! Well thought out and fun! However, everything else is the blah typical Hard Rock! I did not stay at t...
Poor Customer Service
Management really needs to be looked at! I waited to be ID’d for 10 minutes while there was 3 different security guards chatting at the front then they let what looked like to be minors in before an o...
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