As a gold member you would think the service would be nice and welcoming. It was not. Booked 3.5 weeks in advance called several times for a friend and my rooms to be close or same floor at
Least as w...
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sifireCharlotte, North Carolina May 2026
Confusing, muggy and lack of parking
Where do I begin with this .. First off its right next to the mall so getting there is a little confusing. We checked in and they supposedly are actively doing renovations. Our room was on the top flo...
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hodelsCharlotte, North Carolina May 2026
Extremely dated, carpets in bad need of replacing. Suite mini kitchen had extreme water damage on the floor!
Wow is this hotel in need of an update BADLY!
Carpets throughout this entire hotel are badly stained and just look so incredibly worn/dirty. The hotel feels dark and OLD. Not the typical Homewood su...
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320sandiepMay 2026
DON'T STAY HERE!!!
I would NOT recommend this hotel. This hotel needs a full upgrade including the staff.
Room 300
Our shower was a living petri dish of active mold. Workers outside our windows making noise when we arr...
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Doran777Cleveland, Ohio March 2026
Terrible managment
Arived to the hotel at 3:30 pm, but got the room key only at 4:50. 1 hour 20 minutes stayed at the lobby. Terreble managment and service.
100% NOT recommend staying here!! Bugs!
As a gold member you would think the service would be nice and welcoming. It was not. Booked 3.5 weeks in advance called several times for a friend and my rooms to be close or same floor at Least as w...
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