Great hotel, I loved the spa area, the saunas were very relaxing and there were many pools. I didn't go to the restaurant because it was quite expensive, but that's expected from a luxury hotel. The b...
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5
58dimitartFrankfurt, Hesse July 2026
Very Disappointing – Far from a Fully Renovated 5-Star Experience
This was our second stay at Premier Luxury Mountain Resort. Our first visit was more than five years ago, when we stayed in the hotel's best suite, and everything was absolutely flawless. We returned ...
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D
darrenb268Staines, Surrey, England March 2026
Not 5 star
I didn't have a safe in my room for my weeks stay despite asking on day one. There was no room service as the app didn't work and the phone in my room was not connected to anything. The bed was broke,...
Great amenities, awkward service
Great hotel, I loved the spa area, the saunas were very relaxing and there were many pools. I didn't go to the restaurant because it was quite expensive, but that's expected from a luxury hotel. The b...
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