I had a horrible experience. I also shared the picture of the entertainment coordinator that insulted me for me apparent reason in the pictures submitted. She is the one leaning over.
I was seated in...
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Powell241010August 2026
Good and bad but mainly good.
Where to start. Overall it was good but there are some little things that need to be solved I think. Firstly the bad.
Pools not cleaned regularly enough and when they are they are not cleaned thoroug...
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DevoniqueUnited States August 2026
Rooms unclean
We stated tonight's three days , kind of room was never cleaned the coffee machine was filthy.We had a to literally wash it ourself.
Called front desk multiple times above the room needed cleaning w...
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P4821SQjohnpBirmingham, West Midlands, England August 2026
Staff was fantastic
Pool party today was amazing. Dimario the host was incredible! He has been nothing but attentive and entertaining in the entire two weeks of our stay. We have stayed in two riu palace in the past and ...
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RubyxwaltersLondon, England August 2026
Great holiday!
Our second time at the hotel in Montego Bay
Positives:
Montego Bay is great central location
Beach
Food was decent
Cocktails good
Entertainment great and all staff welcoming. They cannot do enough fo...
Disrespect by Entertainment team on a day pass
I had a horrible experience. I also shared the picture of the entertainment coordinator that insulted me for me apparent reason in the pictures submitted. She is the one leaning over. I was seated in...
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