Roel provided truly outstanding service at the pool and made our experience unforgettable. Every day, he greeted us with a warm smile, brought our lunch promptly, and consistently checked in to make s...
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Departure40753678142Elmira, Finger Lakes, New York August 2026
This was the ultimate customer service experience
I am simply amazed at the Ritz-Carlton Aruba’s customer service staff. Their staff makes the place run and gives the Ritz-Carlton its deserved mystique of being a step above everyone else. From the ti...
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justinhL5412QGAugust 2026
excellent
it has been a wonderful experience and Aruba at the Ritz. Especially at the pool the service has been beyond fantastic. Our servers Brandon, Greg, chris all of them were completely on top of their gam...
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Andrew9011Saddle River, New Jersey July 2026
The Ritz Grand Cayman finally has competition
We're regular Ritz-Carlton guests and lifetime Platinum, and for years my wife and I used the Ritz Grand Cayman as our benchmark for what a hotel should be. By day two at this hotel in Aruba we were s...
Wow! Exceptional!!!
Excellent! Exceptional service