I booked a trip with the family to this resort with excitement. But we were surprised to experience unhelpful support by the receptionist Dhanushka who apparently have worked in the hotel for 7 years....
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W
wangy14Sydney, New South Wales January 2025
Great place with lots to do close by.
Great place to stay to ski all the areas. It has everything you need including helpful staff. They may not speak English but they find a way to help.
Rooms were huge. Onsen was one of the best we had...
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6
686pcSydney, New South Wales February 2024
Wonderful we'll be back
Wonderful hotel. Excellent facilities. Onsen is awesome sitting out in the snow.
Luxurious. Free shuttle to and from Nekoma north ski hill. 10 minutes away. Buffet was great but fully priced a...
Unpleasant welcoming when we check in
I booked a trip with the family to this resort with excitement. But we were surprised to experience unhelpful support by the receptionist Dhanushka who apparently have worked in the hotel for 7 years....
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