AC Avenida de America hotel is located in the central district of Salamanca, one of the most exclusive zones of Madrid, surrounded by haute couture shops and stylish restaurants. The tourist attractions in Madrid are within minutes: the National Music Auditorium and the legendary Plaza de Toros Las Ventas.
Buen hotel, un poco alejado del centro, pero en todo caso muy accesibleComment of O. VICENTE , Spain the 2016-09-10
"Good hotel for price"
For what I paid it was a nice hotel, nothing special and good location near subway stations to get around town. The room was small but about what I expected for price in Europe. I would stay again as it is reasonable price for a no frills comfortable hotel.
Checkin was easy. The front desk staff was nice and personal. The bus stop was a block down to get to the center of town. The metro was close too. My room seemed to be very drab and dusty like it hadn’t been used in a while.
"US Business travelers avoid this place!"
Well, I was hoping Marriott's ownership of these hotels would improve them, but how wrong I was! The people are quite nice but in the way of any sort of needs for a business traveler, forget it. No outlets to charge multiple devices (seriously, there was ONE and who has only one device to charge these days'), the shutters on the room windows open but don't close. The desk light didn't work. No facial tissues. No wash cloth. Nice-sized room but NEVER AGAIN! This is not the only AC Hotel in Spain at which I have stayed and they ALL are lacking in investment and upkeep.
The stay at this hotel had some serious issues. One may also call it a health and safety issue. There was a blood stain or what appeared to be one on the comforter that you take out of the closet for the bed. The bed itself only has a flat sheet and a fitted sheet. The fitted sheet itself looked like it as in bad shape as well with some staining, but the main issue was the comforter as you can tell in the photos. This was only discovered on the day of checkout when the room was lit with daylight and you could see the condition of the linens. In addition to that, there was also a random blonde hair in the sink area and our party of two don't have a blonde hair on our bodies. Would like to know why and how exactly a comforter in that condition was in a room let alone used by a guest.
"Positive Experience "
We stayed here for four nights before transferring to a more central tourist hotel in Madrid. There were two very big events happening when we were in Madrid and the more central hotels were very pricey. We knew this hotel was a bit out of the way for tourists and thought we'd use the metro or taxis to get where we needed to be. The taxis were reasonable in price and the metro easy to use. Also, by staying at this hotel, we were able to walk and dine with the locals. It's not a tourist area. The front desk staff was helpful and on one occasion, the man behind the desk went out of his way to help me with a problem involving my suitcase. The staff always greeted us when we entered the building. There is a room service menu but it's not available on the weekends. The soup and pizza we ordered from it were very good. Since others on TA had mentioned the noise level, I did ask for a quiet room and we had a room on the fifth floor and at the front. I'm a pretty light sleeper. You could not hear any voices from within the hotel or from the streets but occasionally there were vehicle noises. In North America, I always marvel at the jazzy carpet designs used by the Marriott chain. It was our first stay in a European Marriott and they don't have that colourful carpeting. There was no carpet in the room and we found this to be the usual as we traveled through Spain. Our room had a small sofa, tv, and ample places for luggage and was clean and comfortable. The bathroom was large with a European shower. We were not offered a free breakfast for being gold members but were offered free use of the in-room mini bar. The breakfast room was large. There were the usual offerings you find at a European breakfast buffet. This hotel worked for us as tourists but it is primarily designed for business people. Most often there was a taxi waiting just outside the front doors and the Metro was close by. If you need a place to eat nearby, The Two Amigos is a pizza place ($) and is to the right out the hotel's front door. It's a few minutes walk. The owner speaks English. There's another spot we went to twice that is about a seven minute walk from the hotel: Los Montes de Galicia ($$$) and its rated very high in TA. There are other eating establishments in the area but these are the two we tried and we liked them both. Staying here was a positive experience for us. Finally, loved the little jar of chocolate that we found in our room. What a nice treat!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club
Check-in: 12:00 PM , Check-out: 12:00 PM