of TripAdvisor Travelers recommend this hotel
Location is the best thing about this hotel. We were at the end of our anniversary, week long trip, looking forward to spending 3 nights at what we thought would be a great ending with a great room considering the cost. Even though I had made our reservation weeks in advance, at check-in we were told they didn't have a king for us, we had a room with 2 doubles (anniversary). We had to pay $75 EXTRA a night on already $400-$800 nights to get a king and we were told they were giving us a DEAL. So we paid and got a handicap room! Yep, seat in the shower, a broken shower piece and shower curtain. They said that was all they had unless we wanted to upgrade again to concierge level! The room was outdated! The staff could care less about us. If I never stay at a Marriott again I will be happy.
The ideal hotel located right in the harbor next to the aquarium, and across the street from Quincy Market. I parked my car on Friday night and never used it until we left Monday. Great weekend trip. You can walk every wear. Rooms are standard Marriott rooms, nothing special. We had breakfast included and we met Juan who was one of the nicest Marriott employees I have met in all my travels. Juan = A+++!
"Outstanding Business Stay"
Really enjoyed the Marriott Boston Long Wharf hotel on a business trip last week! Check in was great with Francisco. Courteous, thorough, friendly, and professional. Thank you for everything Francisco! Banquets service with Michael and Dianne was excellent too! Thank you both for taking such good care of our group. Sleeping room was very comfortable. Excellent view. Fitness facility was outstanding with my favorite Peloton bikes. The concierge club as well was another added treat. All in all and really great stay at Boston Marriott Long Wharf! Thank you so much!
"Not bad but room for improvement"
The hotel is in a great location with lovely harbour views and the interior and rooms are typical of a Marriott. However I was very disappointed with the cleanliness of my room which I was very surprised at from a Marriott. Far too many corners cut here. I had dirty glass shelves in the bathroom, dust dirt and hairs in all the corners and general grubbyness. I was even in a room on the concierge room floor. I was also sent to a room after check in to find it hadn't been serviced by housekeeping since the last guest had departed it and had to go back down to queue up and check in again. I was also annoyed to have housekeeping knocking on my door in the afternoon when a 'do not disturb ' sign was clearly displayed and I had paid and arranged a late check out at 4pm. Very annoying and shouldn't happen! On a more positive note I did think the food was very good here and the staff in the concierge lounge were very helpful and friendly.
"on the waterfront and in the midst of boston"
my bro in law insists on eating at a certain lower-end diner, which will remain nameless, on the premise of consistent mediocrity: it ain't great but you can count on mediocre consistency. as to marriott, the theory, in my estimation, is consistent superiority, and the long wharf lives up to expectations. first: location, location, location. it is situate within walking distance of all the historical must sees and restaurants, restaurants, restaurants, and eateries. (as to eating, we strongly recommend a trip to the italian quarter and dining at bricco: exceptional.) the hotel is also cheek to jowl with the aquarium and related imax theatre. our room was on the fifth floor near the end of a corridor that looked to be the length of a football field. it was smallish with no table for game playing. the view, however, covered a multitude of sins: it faced a beautiful park hosting weddings and the waterfront with a plethora of boats. at the waterfront, a water taxi will take you many places, including the airport, and ferries regularly appear. if you can, go by boat; the streets are gridlocked and the taxi drivers nuts; blow your horn, that'll really help. given the modest size of the room, we spent considerable time in the common area near the bar and smallish restaurant which had nice furniture, computers and printers. the only drawback was the blaring, thumpin, techno music befitting a dance club, not a hotel of marriott's stature. please management don't let the youngsters program the noise, this is a respectable place; put on some class, relaxing tunes. all in all, nothing is perfect but marriott meets expectations of superior lodging, comfort, and service. like boston in general, the marriott isn't cheap but you gets for what you pays.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM