of TripAdvisor Travelers recommend this hotel
"Lovely classic design hotel"
I stayed here for two nights and enjoyed the excellent location of the hotel. All blocks and streets around the hotel are nice to walk through with shops, bars and restaurants. The hotel room was big and comfortable. Breakfast is perfect and Carlton has an impressive lounge where you can easily plan meetings.
"Excellent hotel in city center"
This hotel is right in the heart of city centre. All sights are on walking distance, and a metro station is almost in front of the hotel. Unloading the car is a bit of an issue when it is busy, and when the parking is full, you need to go to a garage down the road (not very far away, but still not the most convenient way of arriving). We had a room on the third floor at the end of a corridor, on a tiny inside court and no adjoining room (but a service corridor). Very quiet, but a little bit dark due to two small windows. I nevertheless prefer this a lot above street noice. The room is large, has a good comfortable bed, two chairs and table and a desk. The bathroom has a bath (shower in the bath), two sinks and a separate toilet. We did not use breakfast, so cannot comment on it. The gym is not big, but has quit a lot of equipment. The spa is not very big, but is very clean. I can recommend a stay here.
"Decent 4 star."
They had secure parking for my bike, cost 13 euros. I used the gym, it's a decent size as hotel gyms go, all the basics but lacking a treadmill. The hotel is old, and shows it, needs a refurb soon. My room was nice, very big, but I didn't get the king size as I requested, but the single beds were big enough. The room lacked air conditioning, had only heater mode available. My room was very hot, and I had to open the window out to the noisy street to get some air in. But couldn't sleep in that racket, so I closed it and sweated my way through the night in stead. Location is very central.
"Maybe past its glory but still nice"
It seems it was a grand hotel in an earlier age, but it hasn't fully kept up. Many nice aspects to it, and the bathrooms have been nicely updated. But service at front desk and the breakfast was all a bit lacking. Good location overall, maybe 10 min walk from Guggenheim and river, and there are a couple small supermercados near to get snacks.
Nice hotel in a very nice location in the center of Bilbao. Quite big rooms and very clean. Close to the underground, good restaurants and Guggenheim museum. Great service and friendly staff. Good value for money.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 12:00 PM , Check-out: 12:00 PM