of TripAdvisor Travelers recommend this hotel
"Great hotel with an unfortunate incident "
Had a lovely stay in the Clayton Hotel (for the most part). Jacqueline was really lovely checking us in promptly and helping us out with room service. She is an absolute asset to the hotel. The night manager (sorry I never got his name) was also very helpful when we found ourselves in a bit of a situation in the middle of the night when a drunk resident was trying to get into our room. The night porter came up and got him away promptly which was much to our relief as waking up to a man banging down the door for 15 minutes in the dead of night really isn't ideal and can be frightening. The two gentlemen handled it really well. Like I said I can't remember their name but they were working on the night of the 13th of November. Thanks lads! Other than that everything was good! We were checked out quickly too, paid our bill and left before 12.
"Modern well located hotel"
The lobby as well as the bar is very modern and well decorated. The breakfast is gorgeous and worth the price. Last time I stayed I ordered a crab risotto for lunch and it wasn't exactly what I expected. The rooms are very spacious and modernly decorated, minimalist but yet with lux. Very nice armchair. Desk where you can get work done. The bed is extremely comfy!
Def recommend this hotel. Very clean, bar fantastic and staff v friendly and customer focused. Rooms spot on and lovely breakfast in the morning. A little bit out of town but plenty of taxis and bus stops near by. €10 including tip takes u to RDS were plenty of bars and restaurants. I would return to this hotel.
"Tired beneath the surface"
I stayed at this Clayton for one night on business. It’s a massive hotel with reasonable facilities but beneath the veneer is really very tired. What’s good: - rooms are adequately sized - plenty of bar space - location isn’t central but neither is it too bad What’s not: - shower really didn’t do the job. Fluctuated from scalding to freezing with terrible water pressure. This is a cardinal sin in my book for a hotel and takes my rating down from what would otherwise be 3* to 2*. - rooms quite tired under the surface. - no aircon. Took me ages to work out that the only way to warm my room up was to turn on the ineffectual radiator that was hidden behind the curtains. - breakfast was adequate but uninspiring - only 2 lifts for 400+ rooms! Good job it wasn’t very busy. Having said all that, it was half the price of the nearby Hilton so probably represents of value for money. Will stay at the Hilton next time, though.
"Facade of a quality hotel "
I chose to stay at this hotel because of its high reviews, however, my experience particularly, with the front desk was negative. I would say this hotel gives the facade of premium but with all low quality which shows in the details and the staff. Firstly, we were placed in a room above the hotel’s bar which was very noisy plus there was a constant whistling sound coming from the toilet. Therefore, after one night of this we asked to change rooms. We were made to wait all day before we received a room change. At about 4pm I called to enquire and the young woman that answered the phone was very rude as if they were being inconvenienced. Today, I requested a local call and was told to come back because it was a busy check in time, yet there was no one waiting to be checked in. How ridiculous!! I recommend the front desk staff are provided a refresher training in customer service. Otherwise, the beds are comfortable and room amenities are overall decent. I stayed in other hotels in Dublin and there are many with much better service at a similar price point.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM