of TripAdvisor Travelers recommend this hotel
Great staff, great view, great service. I received the Corner Suite in the 10th floor and was really impressed, clean, enough space and very comfortable. The young staff at the front desk and the concierge helped to make this stay unforgettable!
"Home away from home !"
Exceptional friendly and professional service, meticulously clean rooms, very good food choices, convenient location, couldn't ask for more! I wish other 5* hotels would learn from them! Been here for the past 8 years, at least 4 times a year for few days each trip.
"Great hotel that never dissapoints"
Back again for 1 niht and as usual this is a great hotel, room was not quite as good as normal and TV remote was broken. Shuttle to airport is definitely worth booking as only 80RMB Only down side was the ground floor restaurant was fully booked so had to use room service Also your wifi gets cut off as soon as you check out so don't check out then expect to carry on browsing! (they could at least wait an hour after)
"Good property near the fair ground"
The hotel was good and room comfortable . I had requested for a single bed but due to non availability got twin beds . The beds were comfortable and room was spacious . The dining options were very limited , though the hotel had a cheese restaurant in its premises , which did not offer a great service
"OK but there are better options"
First things first; This is a perfectly good, international chain hotel. Everything you'd expect is there and it's fine, never exceptional but never less than fine. So any gripes and complaints are very firmly in the 'first world problems' category. The problem is that Shanghai has so many other, better options that you're going to need a really good reason to pick this place. Overall it's looking pretty tired & dated both public areas and rooms. Not helped by the newer-looking Renaissance just next door. The third and fourth floors are given over to independent restaurants & a bar, but they're empty, or closed and smell weird. The outside terrace on the ground floor is all but abandoned, the ground floor bar is overlit and again a bit tired. On the 6th floor there's what could be (and probably once was) a nice open air terrace next to the (indoor) pool with views over the city. Now it's a forgotten smoking area, most of the seating has been removed, there are lights but they don't work, there's no bar, ... My room was, again, fine bed comfortable and clean, bathroom clean etc. But the decor is showing it's age, the furniture is chipped the wallpaper's starting to peel, small stains on carpet & curtains. Certainly never close to bad enough to complain, but equally never close to feeling great about the place either. It's reasonably handy for the Metro (Shanghai Technology Museum, Line 2 - 10 minute walk), but quiet. In fact the area is weirdly quiet given how central it is, I wouldn't go so far as to call it 'tranquil' but quieter than your average Pudong streets. So there you have it, a perfectly OK hotel ... in a city with so many better options. I made a poor choice, and though it almost feels mean spirited to say it, I won't be back.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM