of TripAdvisor Travelers recommend this hotel
"Great hotel, pleasant staff, lovely food."
I would recommend staying here if visiting shanghai. the hotel was clean. The gym was decent. the staff were kind and friendly. The food was quite good although service was a little slow. all in all good experience.
It’s a palace of comfort. One of the properties of IHG which have their best management. GM Manfred who takes care of his guests even before check in. You will find its proof at your coffee table while you open the door of your room. An upgrade is always something extra, which I shall appreciate. Nice location, cleanliness 10 out 10 & Good Staff made my stay comfortable. Thank you Manfred for the phrase, it gave me a new direction. See you !
"Excellent Service and hotel"
This hotel is one of the better Crowne Plazas I have stayed in. The rooms were very clean. They were also spacious, and even supplied office supplies for anything you might need. The staff was very pleasant and polite. And very service oriented. The only reason I cannot give 5 stars is the room temperature in the room could not be adjusted as it was centrally controlled. Quite hot in the room. One of the photos is the view from outside on the 25th floor.
I like this hotel when staying in Shanghai. The staff are friendly and helpful and always great me well with normally a room upgrade. Century park area is good for weekend business stop over as good restaurants near by and plenty to do. Always use this Hotel when in Shanghai.
"Terrible compared to price"
I rate it as one star compared with the price. What is good' Large pool, helpful staff and spacious club room. What is poor' Hotel should have been renovated many years ago, poor smell in spa, condition.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM