of TripAdvisor Travelers recommend this hotel
A very nice hotel in Century Park. Very quiet and clean. Large bedrooms and very comfortable. The club lounge is very good. Friendly staff and knowledgeable. Restaurant is OK with good menu. Walking distance to restaurants and bars.
"New, beautiful and comfortable"
We stayed in this hotel for two nights and enjoyed every minute of it. The rooms are large, with super king beds, a soaker bath and separate shower and all new. Front desk staff are friendly and accommodating and check in was fast. It is about 30 minutes drive outside of downtown but worth the drive.
"low service high price"
likes : big room,because suite, fresh orange juice at breakfast, just stay once in a year there otherwise to much stress with silly staff no like : rooms are serviced very late, even when they see you leave in the he morning, careless people, if need taxi you are hopeless alone , duty manager so much up into the air that he is shocked when he is asked to organize to eggs overeasy , because nobody of the chefs have been there! answer is "no no sir i am duty manager" means he is not working for the hotel' fligh up in the sky ! this is the service level there ! high noses low service can stand it only one time in a year,not more!
"quite and nice stay in green environment with a great staff"
I have a chance to be a platinium member and the staff is always doing their best to satisfy me. Team at reception is doing the best to book same room at the corner, which is a great advantage. Also,the Team in the club lounge , with Cherry and Alice as leader, pay attention to you and take care of everything. Thanks a lot to all of you.I know I will always come back to you for all my trip in Shanghai.
"Untrained front desk staff"
Ended up getting to the hotel close to 3 am thanks to a delayed flight. So I'm tired and sleepy and the front desk staff checking me in tells me she can't find my reservation. So I dig out the confirmation email and give her the number. Then she welcomes me as a platinum member and then proceeds to get my room type wrong. Anyway. To cut a long story short, okay hotel, okay breakfasts. Gym was okay too. All in all, average. Oh. It's out in the middle of nowhere. So unless you have an appointment somewhere near there, be under no misconception that it's near Pudong airport because it's not.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM