Tucked away in a serene cove on Makham Bay, on one of the peaceful beaches of Cape Panwa, Crowne Plaza Phuket Panwa Beach is just 10 minutes from the charming heritage architecture of Phuket Town. Guests are a 50-minute scenic drive through the lush island landscape from Phuket International Airport.
Nous avons séjourné 6 nuits dans cet hotel en février 2015. Nous sommes une famille avec 2 enfants. Nous avons donc réservé 2 chambres standard Panwa sur Prestigia (le meilleur prix proposé sur le web) car on ne nous a pas proposé de chambre quadruple. Le personnel nous a très bien accueilli. Nous avions demandé par email que nos chambres soient juste à côté l'une de l'autre. Non seulement le personnel en a bien tenu compte, mais ils nous ont proposé 3 chambres pour nous laisser choisir celles qui nous convenaient le mieux. Les chambres étaient très bien, confortables, bonne literie, parfaitement bien équipées (matériel de repassage, lampe torche...), joliment décorées avec chacune un grand balcon. Nous n'avions pas pris le petit déjeuner inclus, et sachez qu'il vous en coûtera 565 baths par adulte et 283 baths par enfant et par petit déjeuner si vous souhaitez le prendre à l'hôtel. Mais le buffet breakfast est bon et bien garni (et ce jusqu'à la fin du service). Nous n'avons jamais mangé au restaurant de l'hôtel (qui avait pourtant l'air bon) car les prix sont sensiblement les mêmes qu'en France et donc vraiment beaucoup plus chers que ce qui se pratique en Thaïlande. Nous avons mangé tous les soirs dans le petit resto bien sympa de l'autre côté de la rue qui propose des plats traditionnels assez variés à des prix beaucoup plus abordables. Pour le reste, le personnel est aux petits soins pour vous. Bref, nous avons passé un très agréable séjour dans cet hôtel et nous n'hésiterons pas à y retourner si l'occasion se présentait. Un grand merci au personnel de l'hôtel qui ont rendu notre séjour des plus agréables !Comment of B. MARION , France the 2014-11-25
Stayed here in Sept, if you want to see paradise then here is your place, staff are friendly and sweet, hotel is amazing and very clean, views are to die for, very welcoming and accommodating. The only downfall is not providing a free shuttle bus to the local town.
"Beautiful 5* hotel facility with a 2* hotel service !"
We stayed at this hotel for 5 nights. The first impression of the hotel was amazing, the large open lobby with a stunning view on the sea will really make you feel on holidays. The check you in at the bar with a welcoming drink. They ask 1000bath deposit per night, wich can be seen pretty high. The facility is just stunning. However the service of the hotle DOES NOT FOLLOW. After taking place in our room, we went to the pool and check the area, we got back to the room and found a leeking AC from the roof, pouch of water in between the paint and the roof. we contacted themaintenance and they simply came to vaccum the water on the floor and ask the house keeping to put a towel on the floor cuz it was still dripping water ! we went to the recpection to show the state of the roof and they change us to the room next door. No compensation what so ever! Next day we order room service for dinner, we order a big chicken satai and chiken green curry, the served a small chiken satay and forgot the rice with the green curry. after another talk with the manager we received the missing item 20 min later when the first order was already cold! the next day, Chris the quality manager called us to apologize for all the mistakes and incovinience and told us that since we have only 2 nights left a room upgrade would be to late, the send us a bottle of red wine and a chocolate dessert to apologize and offered us breakfast. Last evening we decide to have dinner on the patio italina restaurant on the beach, we order the veal and tuna entrée, which was delicious !i recommande it, but then came the pizzas, if you like pizza or if you are italian do not take them, they are an insult to italian cuisine, we got sick from them vomited them later on! The + of the hotel: The pool, the location, the facility, the breakfast. The - of the hotel: The overall service ( which is a make or break of your stay) - Paying shuttle to town 300bath, 1000bath deposite per night!
"Pleasant and joyful stay!"
Facilities are very nice and staffs are friendly and willing to help. The room is very big and clean. Only one negative comment is on the last day of our stay, the smell of bathroom's drain was pretty strong. Overall, it was a very memorable trip and look forward to come back here again.
"Great location and superb service"
This hotel is great in both location and service,15 minutes from Phuket downtown and surrounding with a peaceful location. The room is clean and well design. Hotel staff is super friendly and attentive. They provide an excellent service and go beyond my expectation. K.Nong, reception staff, has explain us very detailed about our check-in, gave us a beautiful view room on the 5th floor which we can see both swimming pool and sea. Hotel also provide a surprised BD Cake and a lovely decoration on our bed. Moreover, i must say ALL staff are willing to help and respond to your request. It's an unforgettable experienced. In the room. We got king bed with sofa and balcony, restroom comes with both bathtub and shower. During our stay we had many activities to do such as swimming, taking a photo, playing football table game. They do have a class twice a day that you'll never get boring. I strongly recommend this hotel and definitely stay in the hotel again
"Amazing Amazing Amazing!!!!!!"
My partner and I stayed here in Aug 2017 and absolutely loved it here, from start to finish was an amazing trip. The hotel staff are so sweet and accommodating, any issue is not too much for them. The rooms are so clean and tidy with lovely friendly staff to assist with any request. It is a little from Phuket Town but the hotel offer a shuttle bus at a cost, in my opinion a little too much, I did feel that this should be complimentary to guest but wasn't too bad the times are travel are a little awkward but you can travel one way and then haggle a cheaper ride home by taxi. Set on a private the hotel boasts a beautiful backdrop of the sea and singular mountains, its a must to do the Island Tours, they collect and drop you off to the hotel, well worth the money. I would definitely come back to Thailand and would stay here again.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 2:00 PM , Check-out: 12:00 PM