Amazing hotel, service overall was excellent, the room was in mint condition. It is located in a great central location near the city center and the historic district.Comment of P. IRMA , United States the 2016-01-29
"A lovely 4 Star hotel"
Although Emporio Reforma rates itself as only 3.5 stars, I would definitely rate it as 4 stars. The room was very quiet and included a coffee maker, refrigerator, and free bottled water. Bathroom amenities even included washcloths and toothpaste. The location is right on Reforma, a pleasant walk from Chapultepec Park. The #1 bus is nearby. Service was excellent. Be sure to have breakfast here at least once.
"excellent quality price and location"
excellent location close to all main tourist attraction amazing price only 70 euro for 4 persons per night very good breakfast internet connevtion and service the only improvement is the gym that is very little
"Wonderful Place to Stay in the Historic District of Mexico City"
I always do my research before venturing to a new city, especially when it comes to hotels. After going over the many choices in the Historic District of Mexico City, the Emporio Reforma just seemed to stand out. The many reviews that raved about the friendliness of the staff and how they were more than willing to go the extra mile to make their guests' stay and enjoyable one really caught my attention, so I made reservations for my fiancee and I for six nights. I am very glad I did, the hotel more than lived up to my expectations. The staff were all very friendly, but not in an intrusive way. Since my Spanish is very limited, I really appreciated that many of the staff spoke English and were available to help me with any questions I might have had. All the staff were great, but a special thanks goes out to Fernando, an older gentleman who runs the hotel bar. What a class act and a real gentleman. Its worth going to the bar and having a drink just to meet him. As far as the hotel itself is concerned, the Reforma is what I would describe as a very nice mid-range hotel. It is very clean and well maintained. It has a nice restaurant that serves breakfast, lunch, and dinner. You can order from the menu or take advantage of the many choices offered at the buffet. There is also an espresso coffee shop for those that need their caffeine in the morning like I do, a hotel bar, and all the other amenities one would expect from a nice hotel such as free wi-fi, laundry service, ect. Furthermore, you can not beat the hotel's location, many of Mexico City's best attractions are only a short cab ride away. If you feel like walking, the area around the Historic District is very safe with many shops and vendors and there is a nice walkway down the middle of La Reforma Blvd. which allows you to walk without stopping at all the traffic lights. Also, if you want to book a tour to any of the sights in or around Mexico city, most of the tours will pick you up in the hotel lobby. I booked tours to Teotihuacan, Tula, and Puebla and was picked up in the lobby for each them. The rooms themselves are not large, but they are not overly small either. I upgraded to a jr. suite for something like $10 extra dollars a night. The suite was nice, but I think I would have been just as happy in a regular room. There are just too many awesome things to and to see in Mexico City to spend too much time in your hotel room. Everything again, was very clean. I could not ask for a nicer place to stay. If I ever venture back to Mexico City, the Emporio Reforma will be at the top of my list of places to stay. They have more than earned a repeat customer.
Very good food in a beautiful and clean dining room, at very good price. We had meal at buffet, plenty of various and delicious food. And as a must, fantastic attention provided by Eduardo. We also had very good breakfast at first floor, very well attended too.
"Hidden Gem "
Let me begin by saying I write this review as my family and I are driving to the airport. We booked our trip not far in advance and still received a very decent price for our stay. That being said let me tell you that the pictures on here don’t do justice to the hotel it is beautiful. It is central to every thing and we came during a time that 7 million people were expected to be in the city and still we were able to see everything we wanted and needed to . I have to say THANK YOU to Martin López !! Oh my gosh had it not been for him honestly I don’t know if our trip would have been the same he is an amazing concierge/tour guide/bellman/everything else that you might need. If you have the opportunity to visit and have questions please talk to him you will not be disappointed. Hotel was clean and very up kept. I can’t remember what the name of the young lady that did our room for the days we were there we stayed in 415, 417, 418 but she was also amazing ( we had 7 kids ). There is only one negative comment i can think of and the would be the restaurant/buffet. Unfortunately it is in a very small space and the service is not great at all we ate there the first day and have it a second chance but did not return the food is good but the service just makes it not worth it. One more thing at night the security is also amazing well really all day Group of 12 family trip unforgettable we will definitely return .... thank you again Martin López for your attention to detail and helpfulness.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 1:00 PM