Small but cosy hotel,located a bit far from the center(10 euro cab drive). The room was very small, but breakfast was good(ham,cheese,fruits,dessert,butter,milk,coffee,tea,yogurt etc)it included a good selection of fresh food and freshly squezed orange juice.
"Disappointed, 4 star ' I don't think so "
We arrived to find hair in the bath, the shower head leaked making it poor at best, the air conditioning didn't work, a bad smell came through either the toilet or sink drainage. The service was acceptable but doesn't make up for our shoddy room and to top it off we were charged 6 euros a day per person city tax, we were not told about this upon arrival and after reading the confirmation email it does state this is per night. we were charged €36 when we should have been charged €24 I wish now I could have been bothered to query this further but we just wanted to leave this hotel. 4 star hotel I don't think so ! We will not be returning.
We really enjoyed our stay at Fiume Hotel. It's about a 15 minute walk from Termini station. It is, however, located just outside of the Old Walls, so it is not in the middle of most of the tourist attractions. If you want to go to the Coliseum, you'll likely need to have the front desk call you a cab or find a way to take the bus. What I loved about the hotel was that it was particularly close to the Borghese Gardens and outside the hustle and bustle of the touristy areas. The staff was friendly and helpful in arranging reservations at restaurants for us. The room was nice. I enjoyed a hot bubble bath and a comfortable bed. We had nice little balcony to walk out onto. Breakfast offered a nice assortment - fresh juices, pastries, cheeses, meats, eggs and fruit and included automatic espresso machine. You could also order even better espresso from the hotel staff. There was a pharmacy and market conveniently located just around the corner.
"Not a 4 star hotel"
The hotel is comfortable but the service is lacking on all accounts. We experienced maintenance in our room without previous warning, no service at the bar and inattentive staff. We would not recommend it- would think you could find a much better 4 star hotel at the same price. The pictures show the bathroom that met us one day after breakfast when there was an unannounced maintenance .
We booked this hotel through Hotwire and we are very happy that they selected this hotel. The staff was incredibly helpful and friendly. The room and bathroom are both very modern and clean. The hotel is located on a relatively quiet street - you can walk to the bus stop in less than five minutes and the closest Metro stop is about a ten minute walk. We were able to have a taxi take us to the train station for only 10 Euros. The breakfast provided by the hotel was excellent - it had a nice variety and they have a juicer available for fresh squeezed orange juice!!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM