of TripAdvisor Travelers recommend this hotel
"Great hotel when coming to Zurich for both business and personal travel"
Never mind the hotel--the entire staff and customer service is the standard that all hotels should adhere to. The hotel itself is a full-service hotel that is conveniently located withinin a mall complex with retail shops, restaurants, grocery store, coffee shops, dry cleaning and next to trams. Transport to and from the main train station (tram #13, Sihl City Nord stop) is a huge help if you want to avoid taxis or Uber. It was so unusual to feel as if I've stayed in an SPG Luxury Collections hotel at a nightly rate that was within my corporate travel policy. My room was large and nicely appointed with plenty of counter space at the bathroom sink. Closet space is typical of Switzerland but plenty of room for two weeks of business wardrobe. There was a freeway (onramp/offramp) on the side of the hotel where my room was but not very visible nor audible, even with window open. If there was anything I needed, the hotel staff provided willingly and with the biggest smile on their faces. Looking forward to my return trip in a few days and coming back to the hotel and Switzerland.
"City visit "
Great hotel in an excellent location for outings as we drive and it’s close to the main motorway network yet only a 7 minute tram ride into the centre of town. Also right next to a large cinema complex, numerous restaurants and a great shopping centre. Nothing beautiful or scenic about this hotel, it’s all about function and location for me! Nice clean and spacious rooms with huge beds. Excellent walk in shower room. Nice size TV. Breakfast service was a bit disappointing as we didn’t choose the buffet option (cost about £26!!) so ordered items off the menu, this seemed to confuse the waiting staff as I think most guests choose the buffet. If you’re planning to use the gym or sauna (amazing!) don’t be fooled, like we were, into thinking it was included in the room price, it’s another £26 per day to use it. I think if you make full use of the sauna facilities and spend half a day in there then maybe worth it. If you just want to use the gym even for 10 minutes it still costs the same amount which I think is too much.
"Away from most attractions"
This hotel was selected for us by our travel agent as part of an airline package deal. Rooms are quite spacious and well appointed with helpful and courteous staff. However, it is far from the attractions found if you were staying closer to Zurich's main train station. Trams can be found right around the corner that can whisk you to "Old Towne" for less than 10 CHF each way or take a taxi for around 28 CHF... EACH WAY! There is a large, modern shopping mall just outside the hotel but did you really come all the way to Zurich just to go mall shopping' Next time I'll select accommodations closer to where the action is.
"Short business trip "
It was a great stay in this hotel. Close to train station (7 minutes by walk) gives a easy way to reach airport if you want to avoid traffic while taking a cab. Even though it is close to a mall you can hardly hear anything. Room was big, clean and I couldn't find anything that was annoying or disturbing. Check in and check out took around 5 minutes in total (no waiting at all). I highly recommend this hotel.
"One day in Zurich"
The hotel is small and adjoining the Sihlcity Mall and one of the theatres hosting the Zurich Film Festival. The best thing is the spotlessly clean hotel and rooms, very efficient decor and ease of use. Although not downtown, it is very accessible as it is very close to the tramlines. There are a few good restaurants and bar but pretty expensive. The staff very professional and excellent. In terms of room and hotel one of the best Four Points.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club
Check-in: 3:00 PM , Check-out: 12:00 PM