of TripAdvisor Travelers recommend this hotel
"Great stay for our friends and wonderful help from Aurelia!"
Friends of mine stayed here recently and loved it. I wanted to send cupcakes for a special friend of the family. Aurelia at the hotel was so helpful to me. She arranged with the chef to have cupcakes sent to her with her favorite colors for her birthday! I want to thank her so much and all who helped out. It truly made her day and trip!
"A solid rip-off"
One would think that at least a decent fitness room is included in this 250 CHF per night 4 star hotel, well you are wrong!! To get access to the fitness floor it costs you another CHF 30 per day. Come one - seriously''' The hotel itself is ok, clean and what you'd expect, but this extra charging of everything that normally is included sucks and is a solid rio-off!
"Expensive and not special"
Booked to stay one night here and thought due to the very high price it would be special - errr no! I booked the hotel as Expedia said it had a gym - it does ...BUT it's another 30 Swiss francs a day!!!!! Very disappointed. Had room service - 33 Swiss francs, thought this should be good' NO - very uninspiring, and almost tasteless burger. Would have to say it's the worst food I've had in a while. Would I stay again' No.
You will end up here if you work in Sihlcity. Always great service in the bar. Perfect for afterwork drinks. Not the cosiest place in the world, but the outside area is quite comfortable. Don't over-do it on the free nibbles - I always do.
"Modern hotel with very good service "
Four points is part of sihlcity Nord, 11 minutes by tram 13 or 17 from Zurich main station. The hotel room is modern and tidy. Starting from check in, the front desk agents and front desk manager were great and had a consistent service through my long stay at this SPG proprety. Going to the room, only people having a room key can choose a floor in the lift. The matress is so much comfortable and this is something common for Four Points hotels. Housekeeping was consistently very good. The room has a walk in shower and a separate toilet with glass door. The towels are always clean. Evian half liter glass bottle is provided daily along with a small cake made freshly and written on it" eat me" :). The window does not have open view but that was fine. The room was quiet and very convenient to sleep well. One disadvantage in the room was that if you have a big luggage, it will have no place if you will keep it open. You have to take out all you belongings and put them in the wardrobe. This was an interior design mistake in my opinion. The hotel is part of a big complex having everything you need from food to cinemas to live music on weekends to a mall...etc. price wise, it is fine comparing to other hotels in Zurich. Food in the hotel was good. The laundry service was good too though very expensive and this was common in all hotels in Zurich. One more thing I would like to emphasize is the professionalism of the front desk agents and manager. I would definitely stay in Four Points Sihlcity Nord if I am back to Zurich...
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club
Check-in: 3:00 PM , Check-out: 12:00 PM