of TripAdvisor Travelers recommend this hotel
"Away from most attractions"
This hotel was selected for us by our travel agent as part of an airline package deal. Rooms are quite spacious and well appointed with helpful and courteous staff. However, it is far from the attractions found if you were staying closer to Zurich's main train station. Trams can be found right around the corner that can whisk you to "Old Towne" for less than 10 CHF each way or take a taxi for around 28 CHF... EACH WAY! There is a large, modern shopping mall just outside the hotel but did you really come all the way to Zurich just to go mall shopping' Next time I'll select accommodations closer to where the action is.
"Short business trip "
It was a great stay in this hotel. Close to train station (7 minutes by walk) gives a easy way to reach airport if you want to avoid traffic while taking a cab. Even though it is close to a mall you can hardly hear anything. Room was big, clean and I couldn't find anything that was annoying or disturbing. Check in and check out took around 5 minutes in total (no waiting at all). I highly recommend this hotel.
"One day in Zurich"
The hotel is small and adjoining the Sihlcity Mall and one of the theatres hosting the Zurich Film Festival. The best thing is the spotlessly clean hotel and rooms, very efficient decor and ease of use. Although not downtown, it is very accessible as it is very close to the tramlines. There are a few good restaurants and bar but pretty expensive. The staff very professional and excellent. In terms of room and hotel one of the best Four Points.
"Really poor value, and really weird"
This hotel is one of the weirder, lower value hotels at which I have stayed. First off, it is in a pretty tatty, reclaimed part of the city--more or less like Canary Wharf is to London or Hudson Yards are to New York. Charmless, distant from the center, little night life around it, generally ugly. The place looks like a bunker from the outside. There are very small windows and not a lot of them, and they are all uniform. It looks more like an old factory than anything built for human habitation. Arriving at the square (which is as close as you can get by car), you need to walk down a wide alley to get to the hotel front door. The entrance is quite unspectacular, and you feel like the hotel must somehow be connected to a mall or maybe an airport--it feels like an appendage of something rather than standing on its own. Check-in was quite quick and efficient. The elevators were large and quick. The hallways are wide enough and pretty clean. My room door was like a bank vault--a characteristic in Switzerland as I have come to learn. Once inside, the frustration mounts quickly, however. It is nearly impossible to find the light switches. It turns out that the only way the lights will turn on is if you take your room card and insert it in a slot near the front door. Now this is quite often seen in Europe, but this slot is so well hidden that you had better bring your flashlight. Then, the "fun" gets worse. The light switches are far from easy to understand. What you see when the lights finally do go on is what a real bunker looks like from the inside (so if you are claustrophobic in the slightest you might want to consider another hotel!). The one window--no kidding, is a little above knee height, is about one foot tall, and about six feet wide. If you want to look out the window, you have to get down on your knees, and there is nearly no way to open the windows easily since the walls are about 2.5 feet thick--you need arms like an ape. That is only the beginning. There are literally no outlets that use normal European connectors (forget a US-style outlet like most hotels in Europe now provide), so you have to hunt around and unplug other things like tv's or mini-refrigerators to plug your computer in. Good news--even the free wi-fi is 7MB upload and 7MB download speeds--not the fastest but at least it works. Now, for the bathroom area. It is an area, not a room. The amenities are the smallest I have seen in a long while--better take a short shower; those with crewcuts will do best with the shampoo that--no kidding--is dispensed from a pump that is attached to the wall. I guess they don't trust their guests with hotel/airline-sized shampoo bottles! The towels are ok, and the bathroom area generally clean. Water pressure and temperature are fine. Checkout is efficient, without a lot of chitchat to slow you down. Getting a taxi is a trick unless you have them call one for you. All in all, for my 300 Swiss Francs, this is no bargain, and has no charm. You can do much better, unless you are so hung up on your Sheraton points that you can't help yourself.
"Great stay for our friends and wonderful help from Aurelia!"
Friends of mine stayed here recently and loved it. I wanted to send cupcakes for a special friend of the family. Aurelia at the hotel was so helpful to me. She arranged with the chef to have cupcakes sent to her with her favorite colors for her birthday! I want to thank her so much and all who helped out. It truly made her day and trip!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club
Check-in: 3:00 PM , Check-out: 12:00 PM