ACCUEIL - PROPRETE - TRES BON PETITS DEJ. RIEN A REDIREComment of M. OLGA , France the 2015-01-21
"Old World Charm in an Excellent Location"
I stayed in the Amrath for 2 nights, just passing through Amsterdam on the way back to the States. The Amrath is located just a 6-minute walk from Amsterdam's Centraal Train Station. Not only that, but many trams and the metro to travel throughout Amsterdam is located just in front of the station. The friendly front desk staff checked me in quickly and efficiently. I was very surprised when opening the door to my room. The room is huge by European and even American standards, with 12-foot tall ceilings, king size bed and both a 6-foot tub and a separate shower. The atmosphere, to me, felt like something out of a 1920's movie with an old world charm type of atmosphere. I didn't have a chance to use all the facilities but did check them out. There is an indoor pool (a rarity in Amsterdam), sauna, spa, and hot tub, which was out of commision for some reason at the time of my visit. All looked top of the line, but this is from appearance only, since I didn't take advantage of them due to my short stay. I would definitely stay at the Grand Hotel Amrath again.
"The worst five star hotel we’ve ever seen "
From the outside the hotel did indeed look grand. Once inside it was like entering a time warp and going back to the 1920’s, with a dark wood-paneled interior. We were placed in room 419 which provided a complimentary view of the construction site outside! The climate control was ineffective and the room was extremely hot. We notified Reception and they kindly sent along a member of staff. He eventually brought along an electric fan and opened the window for us. It didn’t help much and it made the noise from the construction site even worse. At night the noise from loud music downstairs meant it was difficult to sleep. The hotel should notify people in advance, before booking that the climate control does not work and also that there are construction works in place. If we had known we would not have booked. Overall a disappointing visit and definitely not a 5 star hotel. Even the coffee machine did not work.
"Rooms amazing bed amazing spa amazing! "
My boyfriend and I arrived at this hotel late on a friday (second time stay as we love the hotel) after walking the red carpet entrance we were told by the receptionist that our upgraded room we payed for was not available so they have upgraded us to their suite at no extra cost! We looked online and per night this room cost about £1500. Our bags carried to our room. Our suite had 7 rooms and was amazing! 2 toilets, amazing bathroom and huge bed. We have booked to come to this hotel again next month. Breakfast here is brilliant, couldn't fault it. Unsure why anyone would complain about the spa, it has 3 saunas, a steam room, jacuzzi, indoor pool and a huge gym. You can also get a spa treatments. We did this first time we stayed, quite expensive but its Amsterdam, prices are high for everything! We are really looking forward to coming back here, the beds are so comfy! Couldn't fault this hotel, third time staying next month and I'm sure it won't be the last!
We stayed one night here after a cruise and heading home. The other reviews are pretty accurate - the building is old, it was a warehouse or factory, and there are some problems. The layout of the hallways is difficult to navigate. And the rooms are sparsely furnished. But we found it clean, we had a very pretty view of the canals, the staff were wonderfully helpful, and we liked being a little off the main drag - but close enough to walk to a good restaurant for dinner. In general though, we did not like walking around Amsterdam - bikes, cars, trams, people - a navigation nightmare - and this was October.
"Good service, austere room"
I stayed here for a single night on business. The staff were great and welcoming, but the architecture, whilst stunning, is almost gothic in appearance. It had a cold feeling about it and would have scared the pants off my kids. The art deco building is wonderfully preserved but it felt like spending a night in a museum. My room was on the third floor. Good luck in finding room 328 if that’s where you are sleeping. The bed was great and very comfortable. The minibar is free which is a nice touch. But if you are looking for cosy and intimate there are better places to stay in Amsterdam.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club - Japan Credit Bureau (JCB)
Check-in: 2:00 PM , Check-out: 12:00 PM