ACCUEIL - PROPRETE - TRES BON PETITS DEJ. RIEN A REDIREComment of M. OLGA , France the 2015-01-21
"Lovely Hotel,Great Staff"
Great Hotel. Lovely Staff and very helpfull Peter at Front Door. We had very Large Room with a lovely view.Very close to Central Station and City Centre.Beware of some of local shops close to Hotel as they charge twice the price of Normal stores
"Elegant and Classic Hotel .."
this hotel was beautiful Elegant hotel.. It is over 100 years old.. It is so close to Central Station and Ship docks too .. It was just perfect location to walk around all over Amsterdam.. The staffs was so incredible sweet.. They spoke every language .. Breakfast was awesome .. The room was so perfect fit !!! .. I would love to go back once again .. I want to be as loyal member of this hotel .. I love it
Our hotel was a 5-minute walk from Centraal Station which is the main transportation hub in Amsterdam. Location was perfect. Hotel had lovely amenities such as well stocked mini bar, cozy bathrobes, comfy beds with duvets. Delicious buffet breakfast every morning. We we're very pleased 😁
"Beautiful hotel in a great location with some concerns"
It's a beautiful hotel in a great location, close to Centraal Station which is the transportation hub and Chinatown. My daughter really enjoyed the swimming pool, We had two concerns though. The air-conditioning in the room was not very effective. The room got very warm and the air-conditioning vents were high-up and away from the bed. We had to request two fans and place them on either side of the bed. The first night we had only one fan and we had trouble sleeping because of how warm it felt. We were disappointed with our experience in arranging for a taxi to the airport. Two of the concierge staff and a front desk staff member said that the taxi charged a flat rate of 37.50 Euros to the airport and that the taxi would arrive in 2-3 minutes after they called. When we were leaving early in the morning, there were different staff members on duty. They said that the taxi could cost 60 Euros and would arrive in 10-15 minutes. We were also told the taxi accepted credit cards. The taxi driver charged us 57 Euros and said his credit card machine was broken. When we told him we did not have cash, he somehow found another machine and accepted the payment by credit card. He also drove way too fast. At a five-star hotel, we expected more professional service in arranging our transportation to the airport. Otherwise, the staff was courteous and helpful.
Excellent hotel close to everything. Excellent service og nice rooms with a big bathroom. Breakfast ok. The pancakes a little on the dry side. The buffet was not restocked regularly which meant that you could not get what you want. The building in itself was quirky and that was interesting. The indoor spa with heated pool was fantastic and the staff was friendly and helpful.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club - Japan Credit Bureau (JCB)
Check-in: 2:00 PM , Check-out: 12:00 PM