In the exclusive world of luxury Roman hospitality the Grand Hotel Plaza enjoys one of the best city centre locations in Rome. Situated in the historical centre of Rome only a few short metres from world famous Roman squares such Piazza di Spagna (Spanish Steps), Piazza della Rotonda (The Pantheon) and Piazza del Popolo. The Plaza Hotel is also the ideal departure point for sightseeing with many of Rome's major historical sites only a few minutes walk away. Enjoy memorable walks to the nearby Trevi Fountain (7 minutes), Pantheon (7 minutes) and the Spanish Steps (3 minutes). Alternatively why not enjoy a romantic walk through the Villa Borghese park and gardens (10 minutes) which is open all year round and is ideal for an early morning jog.
As soon as you pass through the swing doors of the Grand Hotel Plaza you will be spellbound by the sheer variety of shops that line both sides of the pedestrianised Via del Corso probably the most popular shopping street in Rome. Take the first left upon exiting the hotel and you are in the world famous luxurious boutique shopping street Via dei Condotti which contains the flagship store for every major Italian designer label including Gucci, Armani, Prada, Versace and Dolce and Gabbana.
Very old fashion hotel. Old room. Old furniture. The water of the toilet were fleeing. I cannot imagine how many liters of water are wasted. A shame nowadays. I ask to the service desk to fix it. I have been said it will but nothing has been done. No coffee machine, no water in the room. Very poor quality of service.
"Bed from Hell !!!"
This was our second trip to Rome and my wife insisted on splurging on a 'Ritzy' suite this time (Yes, it was my wife's fault!). Our room was #580. The room rate we paid was 550 Euros per night (The rate card on the door was 450 Euros -- but they said that was wrong -- ''') The Problems & Defects: 1) The Bed from Hell !!! -- Seriously, this was the very worst bed I have ever slept on in my whole life; and that includes couches and bare floors! It was like sleeping on a trampoline. Every time my wife would turn over, I felt like was going to bounce out of the bed. The 4" thick mattress had absolutely no sub-frame -- just bouncy springs. 2) The room was in a sad state of decay and poor maintenance: The white wall paint streaked onto wooden floor as if it had been painted by a child. Pieces had been cut out of the floor and replaced with ill-matching scraps of wood. The old frayed runner in hallway was bowed out of shape. While the bathroom had one of those fancy bidets, it did not have a single shelf to put one's toiletries on, which caused my wife to growl. The furnishings on our deluxe veranda consisted of cheap dodgy yellow plastic chairs, badly stained and weathered. 3) As usual, I forgot to bring my universal electrical plug, so I trotted down to the front desk and asked to borrow an electrical plug. They said they had one left and that they were going to charge me 20 Euros (They cost 60 to 80 cents in the USA.). I told them that I could buy 30 of them for that price. They replied they had to charge me that because of insurance. Whenever I asked what they meant, they always started to speak high-speed Italian. 4) The whole hotel reeked of mildew as if somehow it had suffered through a tsunami that had inundated all five floor. 5) The furniture throughout was well-worn by many decades of hard use. If you sat on a couch you could practically feel the floor beneath you. 6) For a buffet breakfast that would cost $3.95 in Las Vegas; they charged 74 Euros !!! 7) The carpeting in every public room was dilapidated, thread-bare and heavily stained and reeked of stale cigars. The desk staff bragged how many movies had been shot there -- I could only envision Stephan King doing an even more chilling remake of either 'Misery' or 'The Shinning' !!!
"not a 5 stars quality"
the building is an amazing historical monument. perfect location! but this is all good i can say unfortunately. bad service at checkin in reception desk. concierge forgot about me even my 5 after reminder CALLS ! poor breakfast, beautiful breakfast room, but dirty and old, tables moving, chers unstable, dust in corners. cold in rooms and not possible to fix it. SUPER SUPER DIRTY ! DUST EVERYWHERE.
"Avoid this hotel"
We left at check in because of the neglected condition of the hotel, poor hygiene of public spaces and security issues. This may appear historic hotel like the Minerva. However, the poor conditions overshadow its history. The staff is in a state of denial to these conditions. Surely a 2 star hotel.
"Quite disappointing and unanticipated"
Spent here 3 nights-and anticipated a unique , old , famous and good experience...instead- the room has repeated problems( stench and sewage block) that aren't fixed , colleagues shared similar leakage and other problems with their rooms.. would expect more from such a reputable and amazingly located hotel . Seems that it needs some serious maintenance done.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM