In the exclusive world of luxury Roman hospitality the Grand Hotel Plaza enjoys one of the best city centre locations in Rome. Situated in the historical centre of Rome only a few short metres from world famous Roman squares such Piazza di Spagna (Spanish Steps), Piazza della Rotonda (The Pantheon) and Piazza del Popolo. The Plaza Hotel is also the ideal departure point for sightseeing with many of Rome's major historical sites only a few minutes walk away. Enjoy memorable walks to the nearby Trevi Fountain (7 minutes), Pantheon (7 minutes) and the Spanish Steps (3 minutes). Alternatively why not enjoy a romantic walk through the Villa Borghese park and gardens (10 minutes) which is open all year round and is ideal for an early morning jog.
As soon as you pass through the swing doors of the Grand Hotel Plaza you will be spellbound by the sheer variety of shops that line both sides of the pedestrianised Via del Corso probably the most popular shopping street in Rome. Take the first left upon exiting the hotel and you are in the world famous luxurious boutique shopping street Via dei Condotti which contains the flagship store for every major Italian designer label including Gucci, Armani, Prada, Versace and Dolce and Gabbana.
"Great location !"
Spent 3 nights at this hotel with family. No doubt a beautiful hotel in a very central and convenient location. It must have been prime in its day but is now looking tired. Rooms are very spacious but outdated and in need of refreshing. Beds are quite uncomfortable and mattress replacement is overdue. Bathrooms are huge with decent toiletries. Although Reception and Concierge are welcoming and helpful , it lacks the feeling of warmth and good hospitality. Breakfast is overpriced for the choices provided. The tea service is good and well priced. At most it’s a 4 star. Currently there are no pool, gym or spa facilities. This is usually normal for 5 star hotels. Views from our window were very gritty and we were told that there was no access to views on rooftop terrace - which was a shame! Nothing for children even though the package boasted ‘ a gift for children’.
"Worst experience ever"
One of the worsts hotels I’ve ever been. My kids and were very cold because the windows weren’t good enough to keep our bedroom warm. The wall papers were all teared and we didn’t have even a bathrobe. And the buffet breakfast''' Oh my God!!! Just terry!!! And the waiters so unkind and impolite !! Not close a 2 star hotel..
"Not a five star hotel, at all... but Great Location"
This hotel is only about location, nothing else.. Do not let yourselves be misguided by the hotel photos. We have reserved deluxe rooms that look great on the hotel internet site. But if they give you rooms 147, 148 and 149, please avoid them because these rooms are not deluxe at all. They are old and well worn out. Room 149 faces the roof of the central hall so is dark and claustrophobic. The amenities did not include bathrobes as shown in the internet hotel pictures, the TV set was small and the respective remote control in room 149 was all wrapped in black PVC tape. The breakfast service is poor, the choice of food is not great (below an average four star hotel) and it seems that they were always running out of food and beverages. Staff in general was very friendly with our party. But, despite the fact that the rooms are very clean, you cannot help to feel disappointed once you go upstairs and get to your "DELUXE ROOMS" . But the worst thing of all is when you present an objective claim to the Hotel Manager stating your disappointment with the room conditions and he still believes that the hotel has provided DELUXE ROOMS (as per reservation). Even worse is one going to the reception desk asking to be given different rooms because one is not happy with the rooms and one gets the reply that "THE ROOMS ARE NOT OLD, THE ROOMS ARE VINTAGE". Even worst is one hear that one may get worse rooms than the ones that were given.
"A wonderful weekend in Rome"
We have stayed before in this wonderful hotel but the service we received this time was amazing. We were looked after by Elina in Reception who was extremely helpful in finding us our perfect room and she did. It had superb views and was perfect for our two night stay. As always we will recommend the Grand Hotel Plaza to all our friends.
"Definitely not 5 Stars"
Checked in for 7 nights after a long journey, all the way from Melbourne. Lasted for a night with difficulty on uncomfortable beds. stinky rooms, corridor and lifts. Requested to see upgraded rooms, worst than the one I was in with almost double charge per night. Checked out next morning. I was penalised to pay for 2 nights instead of one. Definitely not a 5 star hotel. Hotel needs a major refurbishment. Only plus point was central location
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM