Hard Rock Hotel Riviera Maya

Km 72 Carretera Cancun - Tulum, Riviera Maya, Mexico - Puerto Aventuras
4.6
Exceptional
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Deluxe Room, 2 Double Beds, Partial Ocean View
484 sq ft
Non-smoking rooms
Access via exterior corridors
In-room safe (laptop compatible)
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Deluxe Room, 2 Double Beds, Partial Ocean View
Flexible Rate
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Royal Room, 1 King Bed (Heaven, Rock Royalty, Pers. Asst.)
484 sq ft
Baby cot
Coffee maker
Room service
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Royal Room, 1 King Bed (Heaven, Rock Royalty, Pers. Asst.)
Flexible Rate
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Deluxe Room, 1 King Bed (Gold)
484 sq ft
Baby cot
Coffee maker
Room service
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Deluxe Room, 1 King Bed (Gold)
Flexible Rate
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Suite, Oceanfront (Heaven, Rock Suite)
2583 sq ft
Flat Screen TV
Flat Screen TV
Cable/satellite TV
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Suite, Oceanfront (Heaven, Rock Suite)
Flexible Rate
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Deluxe Room, 1 King Bed (Heaven, Gold)
484 sq ft
Designer toiletries
Bathroom Amenities
Bathtub
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Deluxe Room, 1 King Bed (Heaven, Gold)
Flexible Rate
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Suite, 2 Bedrooms, Oceanfront (Rock Suite)
2583 sq ft
Coffee maker
Room service
Complimentary bottle of water
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Suite, 2 Bedrooms, Oceanfront (Rock Suite)
Flexible Rate
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Deluxe Room, 2 Double Beds (Gold, Pure Wellness)
484 sq ft
Baby cot
Coffee maker
Room service
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Deluxe Room, 2 Double Beds (Gold, Pure Wellness)
Flexible Rate
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Suite (Heaven, Rock Suite Platinum)
5166 sq ft
Bathrobe
Hydromassage bathtub
Jacuzzi
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Suite (Heaven, Rock Suite Platinum)
Flexible Rate
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Royal Room, 1 King Bed, Partial Ocean View (Rock Royalty, Personal Assistant)
484 sq ft
Flat Screen TV
Flat Screen TV
Cable/satellite TV
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Royal Room, 1 King Bed, Partial Ocean View (Rock Royalty, Personal Assistant)
Flexible Rate
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Deluxe Room, 1 King Bed (Heaven - Swim Up)
484 sq ft
Access via exterior corridors
In-room safe (laptop compatible)
Air conditioning
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Deluxe Room, 1 King Bed (Heaven - Swim Up)
Flexible Rate
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Royal Room, 2 Double Beds, Partial Ocean View (Rock Royalty, Personal Assistant)
484 sq ft
Non-smoking rooms
Access via exterior corridors
In-room safe (laptop compatible)
show more
Royal Room, 2 Double Beds, Partial Ocean View (Rock Royalty, Personal Assistant)
Flexible Rate
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Deluxe Room, 1 King Bed (Gold, Pure Wellness)
484 sq ft
Balcony
Non-smoking rooms
Access via exterior corridors
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Deluxe Room, 1 King Bed (Gold, Pure Wellness)
Flexible Rate
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Deluxe Room (Heaven, Sky Terrace)
968 sq ft
Access via exterior corridors
In-room safe (laptop compatible)
Air conditioning
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Deluxe Room (Heaven, Sky Terrace)
Flexible Rate
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Deluxe Family Room
968 sq ft
Coffee maker
Room service
Complimentary bottle of water
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Deluxe Family Room
Flexible Rate
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Deluxe Room, 2 Double Beds (Heaven, Gold)
484 sq ft
Flat Screen TV
Flat Screen TV
Cable/satellite TV
show more
Deluxe Room, 2 Double Beds (Heaven, Gold)
Flexible Rate
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Deluxe Room, 2 Double Beds (Gold)
484 sq ft
Non-smoking rooms
Access via exterior corridors
In-room safe (laptop compatible)
show more
Deluxe Room, 2 Double Beds (Gold)
Flexible Rate
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Deluxe Room, 1 King Bed (Heaven, Gold, Pure Wellness)
484 sq ft
Baby cot
Coffee maker
Room service
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Deluxe Room, 1 King Bed (Heaven, Gold, Pure Wellness)
Flexible Rate
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Suite, 2 Bedrooms, Oceanfront (Rock Suite, Rooftop Lounge)
5166 sq ft
Baby cot
Balcony
Non-smoking rooms
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Suite, 2 Bedrooms, Oceanfront (Rock Suite, Rooftop Lounge)
Flexible Rate
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Deluxe Room, 1 King Bed (Diamond)
484 sq ft
Flat Screen TV
Flat Screen TV
Cable/satellite TV
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Deluxe Room, 1 King Bed (Diamond)
Flexible Rate
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Deluxe Room (Sky Terrace)
968 sq ft
Flat Screen TV
Flat Screen TV
Cable/satellite TV
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Deluxe Room (Sky Terrace)
Flexible Rate
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Deluxe Room (Grand Sky Terrace)
1926 sq ft
Designer toiletries
Bathroom Amenities
Bathtub
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Deluxe Room (Grand Sky Terrace)
Flexible Rate
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Deluxe Room, 1 King Bed (Heaven, Diamond)
484 sq ft
Access via exterior corridors
In-room safe (laptop compatible)
Air conditioning
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Deluxe Room, 1 King Bed (Heaven, Diamond)
Flexible Rate

Location

Hard Rock Hotel Riviera Maya is located along the Caribbean coastline in Puerto Aventuras, just 15 km from Playa del Carmen and about 35 km from Tulum’s archaeological site, offering easy access to shopping, dining, and entertainment. The resort is approximately 65 km from Cancún International Airport (CUN), with transfers typically taking around 50–60 minutes by road.

Km 72 Carretera Cancun - Tulum, Riviera Maya, Mexico - Puerto Aventuras

Amenities

General services

  • Wi-Fi
  • Wedding
  • Wedding services
  • 24 hour security
  • Free WiFi
  • All Inclusive Options
  • Babysitting
  • Multilingual staff
  • Honeymoon
  • Pet amenities available
  • Fire safety compliant

Room services & amenities

  • Stunning views
  • Family rooms
  • Daily maid service
  • Room adapted to disabled people
  • Heated guest rooms
  • Wakeup service

Parking Facilities

  • Private parking
  • Valet parking
  • Free self parking

Entertainment & Leisure

  • Pool umbrellas
  • Motor boating nearby
  • Boat tours nearby
  • Karaoke
  • Ecotours nearby
  • Beach
  • Beachfront
  • Private beach
  • Direct access to private beach
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Swimming pool
  • Outdoor swimming pool
  • Children's pool
  • Pool sun loungers
  • Poolside service
  • Kid's club
  • Children's playground
  • Indoor play area
  • Children's programs
  • Excursions
  • Entertainment staff
  • Evening entertainment
  • In-house entertainment
  • Live entertainment
  • Disco
  • Nightclub/DJ
  • Concerts/live shows
  • Music library
  • Games
  • Recording studio

Wellness facilities

  • Spa treatment room(s)
  • Spa
  • Spa / Wellness Packages
  • Wellness facilities
  • Massage
  • Beauty & skincare treatments
  • Facial treatments
  • Hot tub/jacuzzi
  • Outdoor jacuzzi
  • Sauna
  • Spa Lounge / Relaxation Area
  • Fitness centre
  • Fitness classes
  • Sports trainer
  • Yoga studio
  • Beauty salon
  • Non-smoking rooms

Dining

  • Vegan menu options available
  • Restaurant
  • Gourmet restaurant
  • Beach restaurant
  • All-Inclusive meal plan
  • Breakfast
  • Buffet breakfast
  • Bar
  • Pool bar
  • Snack Bar
  • Sports bar
  • Lounges & Bars
  • Cafe / Bar
  • Room service
  • 24 hour room service
  • Coffee shop or cafe
  • Food & Beverage outlets
  • Afternoon tea
  • Alcoholic beverages
  • Non-alcoholic beverages
  • Vegetarian dishes

Business facilities

  • Banquet hall
  • Meeting rooms
  • Business centre
  • Conference facilities
  • Copying & printing facilities
  • Meeting/Banquet Facilities

House Rules

  • 100% non-smoking hotel
  • Children welcome
  • Small pets allowed

Reception services

  • 24-hour front desk
  • Reception
  • Concierge
  • Currency exchange
  • ATM/cash machine on site
  • Early check-in
  • Late check-out
  • Express Check-in / Check-out
  • Luggage storage
  • Tour organisation
  • Tourist information

General amenities

  • Gift Shop
  • Air conditioning
  • Chapel/shrine
  • Designated smoking area
  • Disabled access
  • Elevator
  • Garden
  • Gift shops or newsstand
  • Safety deposit box
  • Terrace

Cleaning Services

  • Full service housekeeping
  • Dry cleaning
  • Laundry valet service
  • Ironing service

Sports & activities

  • Canoe on site
  • Golfing nearby
  • Water sports equipment
  • Beach volleyball
  • Bike rental
  • Cycling
  • Diving
  • Hiking
  • Kayaking
  • Snorkeling
  • Tennis court
  • Water park
  • Waterslide
  • Watersports on site
  • Yoga

Transport Services

  • Airport transfer
  • Limousine service
  • Taxi
  • Car hire
  • Car with driver
  • Shuttle service

Conditions

Check-in/ Check-out
Check-in 03:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
Visa, MasterCard, American Express

About this property

Location
Mexico>Riviera Maya>Puerto Aventuras
Number of rooms
1264
Hard Rock Hotel Riviera Maya

Reviews

  • Prestigia Reviews (4)
  • Tripadvisor Reviews (24109)

4.4 /5This average is based on 24109 reviews

Cleanliness
Sleep quality
Value
Service
Location
T
Tina6676Crawfordsville, Indiana June 2026

Fantastic Vacation Destination

I had a great time with friends this past week! Gabriel, our butler, was wonderful. He was attentive to our needs ensuring that we all had a great time. I highly recommend this resort and Gabriel!

R
rachaellF1419YA June 2026

Friends trip

Hard Rock RM was amazing. Our butler Gabriel was amazing and always checking in on us. Anything we needed he made it happen.

4
490amyfAnkeny, Iowa June 2026

Great service at HRRM

We wanted to give a huge shout out to Otto, part of the entertainment staff at HRRM. He does a fantastic getting everyone involved in crafts, games, water aerobics, etc. He definitely has made our sta...

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R
rolandrtxFort Worth, Texas June 2026

Hard Rock Rocks

We've been Legendary Club members since 2012 and this is our third time staying at the Hard Rock Riviera Maya. With a few minor exceptions, every one of our stays has been memorable and enjoyable, but...

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D
debbierL7163GF June 2026

Great Week in the Sun!

We had a great week at Hard Rock Riviera Maya in May 2026. We were picked up at the airport by our private driver, Cristian, and driven the 1 hour 15 minutes to the resort. We were met at the hotel ...

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