of TripAdvisor Travelers recommend this hotel
"Third World Quality puts Hilton to Shame"
I checked in and quickly discovered that the location of this hotel was less then ideal. Yes, they have a shuttle but do not depend on it for a round trip service. Taxi is the way to go so do get ready to spend. We also found the buffet breakfast to be lacking in wide variety found in other comparable Hilton hotels in Europe like Hilton Slussen, Paris- I guess we had higher expectation. The Executive Lounge puts the Hilton name to shame. The man who services the lounge does not come and ask if we needed anything, does not pick up plates, seems to stays pretty much in the back kitchen. This pattern was seen over 6 nights and I was disappointed by that. I know Hilton can do and has done better with the executive lounge experience...the food needed to look fresh, clean and variety for hot plates. Lastly, the upgrade did not look like one...room looked old, curtains worn out, bathroom leaked in water every time you showered. Then, the stench of smoking...you can smell all around the lobby area. Again, last time we will be here.
"Roy's second trip to Italy"
Came for a family wedding Doubletree hotel was extremely friendly and accommodating adequate and I would certainly stay there again have no problems with any thing the manager to Subway and BRENDA the bartender breakfast lady were extremely accommodating and would love to have them on my team anytime!
"A Hilton in Firenze"
Not the most convenient hotel for access but once there, a few staff members will show Italian hospitality without hesitation. Rooms are clean but a bit cramped. F&B is fine but the In Room dining menu lacks any sort of variety.
"Clean but not centrally located"
Hilton metropole is an ok hotel in Florence, but it is located in the middle of nowhere. 20 min taxi ride to the center. AC in the room makes a lot of noise. Bathroom amenities are good. Doubt I will return or recommend this hotel.
We chose this hotel for our honeymoon in June. The hotel was very nice modern,spacious and very clean. The breakfast was very good and staff very helpful and friendly. The restaurant was large but lacked atmosphere and the menu was not very extensive we would suggest dinning in Florence where you will find lots of fabulous places to eat .we would stay here again as the hotel offers good value for money and a large car park making getting into the centre easy by taxi. This was the first hotel of several as we were spending our honeymoon discovering Italy it would have been nice to receive free flowers or a bottle of prosecco from manament as we had experienced in our later hotels .
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 4:00 PM , Check-out: 12:00 PM